Top Gear Bicycle Shop | Trek of Pittsburgh Jobs

About Top Gear Bicycle Shop | Trek of Pittsburgh:

Top Gear Bicycle Shop and Trek of Pittsburgh are locally owned and operated bike shops that have been serving cyclists for over 12 years. We are deeply involved in the local cycling community and local events, and we've been a top 30 Trek retailer for many years.

If you think you can be an asset to our team, please follow the steps to apply. We can't wait to hear from you!

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1 - 3 of 3 Current Job Openings:

  • Top Gear Bicycle Shop | Trek of Pittsburgh - Pittsburgh, PA

    Posted on ZipRecruiter 2017-02-28T11:35:59

    General Description (Mechanic): offer first-rate customer service building and maintaining bicycles, be a resource for customers interested in cycling related activities, maintain store neatness and cleanliness, be responsible for training service staff, stocking and reporting on the shopTasks Essential Duty (30%): Customer ServiceAnswer the phone and greet customers asap and with enthusiasm.Accurately process work orders, sales, returns, transfers, layaways, and special orders.Provide sound information and recommendations on parts and accessories.Be ready to assist—listen to the customer and strive to meet, even exceed, their needs.Smile.  It’s contagious. Essential Duty (40%) Shop Management & Bike MaintenanceRun reports, review work orders, assign tunes, and issue goals.Manage stock levelsComplete high-end bike builds.Tune bikes efficiently—as quickly as possible while maintaining the highest degree of precision.Enforce and help complete the Daily Task List (DTL).Oversee the Wednesday morning cycle countAttend weekly meetings with the management team.Meet your goals (daily, weekly, monthly, yearly)Essential Duty (20%):  Continuous ImprovementAchieve and maintain Trek University “Ninja” statusDesign and conduct occassional knowledge building workshops.Complete a self-evaluation of your performance at the end of your last shift every month.Essential Duty (10%):  Store PromotionPromote and attend 1 store event per year.Other duties as assigned. ________Tasks (Builder)Essential Duty (90%): Bike BuildingAssemble bikes in order according to a pre-determined build queuePriority always goes to paid-in-fulls (PIFs), special orders and test ridesUse a checklist and torque spec guide for every buildTest rideTag with price and serial number (enter serial number and your name in Ascend)   Submit to senior mechanic for review (?)Deposit bike on the floor or in the transfer rack.Smile.  It’s contagious. .Essential Duty (5%):  Store MaintenanceComplete the Daily Task List (DTL).Essential Duty (5%):  Continuous ImprovementAchieve and maintain Trek University “Ninja” statusMeet your goals (daily, weekly, monthly)Complete a self-evaluation of your performance at the end of your last shift every month.Other duties as assigned. Builders are paid per build. QualificationsMust be at least 18 years of age with reliable transportationBasic understanding of cycling and proficiency with related equipmentExcellent customer service and interpersonal skillsBasic computer proficiencyDemonstrated organizational, analytical, and problem-solving abilitiesAbility to positively interact with people in a fast-paced environment with limited supervisionWillingness to work evening and weekend shifts, as neededPrevious bicycle mechanic experience required (exception: bike builders)
  • Top Gear Bicycle Shop | Trek of Pittsburgh - Pittsburgh, PA

    Posted on ZipRecruiter 2017-02-28T11:16:12

    General Description: offer first-rate customer service selling bicycles and cycling related gear, be a resource for customers interested in cycling related activities, maintain store neatness and cleanliness.TasksEssential Duty (40%): Customer ServiceAnswer the phone and greet customers immediately and with enthusiasm.Accurately process sales, returns, transfers, layaways, and special orders.Provide sound information on products, rides & events, and cycling resources.Don’t make it up, look it up.Be ready to assist—listen to the customer and strive to meet, even exceed, their needs.Smile. It’s contagious.Essential Duty (40%): Merchandising and Store MaintenanceAttend morning meetings. If you’re second shift, ask to be filled in.Complete the Daily Task List (DTL).Essential Duty (10%): Continuous ImprovementAchieve and maintain Trek University “Ninja” status.Meet your goals (daily, weekly, monthly).Complete a self-evaluation of your performance at the end of your last shift every month.Essential Duty (10%): Store PromotionPromote and attend 1 store event per year.Other duties as assigned. QualificationsMust be at least 18 years of age with reliable transportationBasic understanding of cycling and proficiency with related equipmentExcellent customer service and interpersonal skillsBasic computer proficiencyDemonstrated organizational, analytical, and problem-solving abilitiesAbility to positively interact with people in a fast-paced environment with limited supervisionWillingness to work evening and weekend shifts, as neededPrevious (bicycle) sales experience strongly preferred, but not required
  • Top Gear Bicycle Shop | Trek of Pittsburgh - Pittsburgh, PA

    Posted on ZipRecruiter 2017-02-28T10:47:12

    General Description:  offer first-rate customer service selling bicycles and cycling related gear, be a resource for customers interested in cycling related activities, maintain store neatness and cleanliness, be responsible for scheduling & training staff, stocking, and reporting on the store.TasksEssential Duty (30%): Customer Service Answer the phone and greet customers asap and with enthusiasm.Accurately process sales, returns, transfers, layaways, and special orders.Provide sound information on products, rides & events, and cycling resources.Be ready to assist—listen to the customer and strive to meet, even exceed, their needs.Smile.  It’s contagious. Essential Duty (40%) Store Management & MaintenanceSchedule floor/shop coverage. Run reports, and issue staff sales goals.Manage stock levelsMerchandise storeEnforce and help complete the Daily Task List (DTL).Oversee weekly cycle countsAttend monthly management meetings armed with monthly sales reports and team evaluationsMeet your goals (daily, weekly, monthly, yearly)Essential Duty (20%):  Continuous ImprovementAchieve and maintain Trek University “Ninja” statusMonitor staff training progress and ensure that the entire team maintains Ninja-level statusComplete evaluations of your performance, the store’s performance, and staff performance at the end of your last shift every month.Essential Duty (10%):  Store PromotionPromote and attend at least one store event outside the shop, per year.Other duties as assigned.​QualificationsMust be at least 18 years of age with reliable transportationBasic understanding of cycling and proficiency with related equipmentExcellent customer service and interpersonal skillsBasic computer proficiencyDemonstrated organizational, analytical, and problem-solving abilitiesAbility to positively interact with people in a fast-paced environment with limited supervisionWillingness to work evening and weekend shifts, as neededPrevious (bicycle) sales experience strongly preferred, but not required 
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