Host/Hostess Quarterdeck Topside at the Sea Pine Resort (005)

Posted 2 years ago in Hospitality/Restaurant



Sea Pines Resort, LLC is a 5,000 acre resort located on the southern tip of Hilton Head Island, SC. Sea Pines, founded in 1956, set the standard for high-end resort development in America, improving the land for human enjoyment while preserving its natural beauty, without disturbing the delicate balace between the enviornment and its inhabitants. Sea Pines Resort has three world-class golf courses including Harbour Town Golf Links, two conference centers, more than 400 villas and beach houses, an equestrian and fitness center, activities department, 8 restaurants, top-ranked tennis facility, and AAA Four-Diamond/Forbes Four-Star Inn at Harbour Town.

Adhere to all posted opening/closing side work duties as it relates to position; Attend Pre-shift at designated time; Be aware of daily specials, soup du jour, and '86' items as applicable; Have thorough understanding of our Sea Pines calendar - promotions and hours of operations for all Sea Pines Resort outlets as well as entertainment and special event schedules; Memorize table numbers, station numbers, and contents of stations as they apply to the number of servers working. Memorize pivot points of each guest at each table; Exhibit a sense of teamwork, pride and confidence at all times, be friendly and smile with the guests as well as with other employees; Become familiar with all special coupons, discounts and payments accepted at the resort and how to process them through MICROS; Have thorough understanding of hours of operations for all Sea Pines Resort outlets as well as entertainment and special event schedules.

Position Title: Host/Hostess

Immediate Supervisor: Restaurant Supervisor/Restaurant Manager



OVERALL RESPONSIBILITIES:



To provide the guest quick and courteous service by ensuring prompt seating, courteous greetings and assertive hospitality while endorsing a relaxing atmosphere for our guest in accordance with all Sea Pines Resort SOP’s.



ESSENTIAL FUNCTIONS:



* Adhere to all posted opening/closing side work duties as it relates to position.


* Attend Pre-shift at designated time


* Be aware of daily specials, soup du jour, and “86” items as applicable.


* Be knowledgeable of all menu items, their garnish, contents and preparation methods and be prepared to answer any guest questions about the menu in a direct, concise way. Be knowledgeable of Sea Pines Resort standards as it applies to beverage service.


* Memorize table numbers, station numbers, and contents of stations as they apply to the number of servers working.  Memorize pivot points of each guest at each table.


* Exhibit a sense of teamwork, pride and confidence at all times, be friendly and smile with the guests as well as with other employees.


* Become familiar with all special coupons, discounts and payments accepted at the resort and how to process them through MICROS.


* Have thorough understanding of hours of operations for all Sea Pines Resort outlets as well as entertainment and special event schedules.


* Become proficient in cash handling and ‘point of sale’ check administration as well as become familiar on how to process ‘to go’ orders.


* Become familiar with all Restaurant Daily paperwork as it applies to the operation of each shift.


* Each employee is expected to carry out all reasonable requests by management, which the employee is capable of performing.


Required Skills:

Outgoing, energetic and friendly personality, must be presentable, articulate, detail orientated and pleasant, An excellent memory for names and face is helpful.

Experience Required:

Good verbal communication skills, prior customer service expereince helpful.

Submitting a resume online at a job site could cause valuable screening information to be missed.

Please apply directly at:
http://seapinesresort-openhire.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjob&jobid=31&company_id=16371&version=1&jobboardid=2220

Sea Pines Resort is an EOE/DF/E-Verify employer.

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