Campus Receptionist / Administrative Assistant

The Nueva School

Campus Receptionist / Administrative Assistant

Position Overview

Nueva seeks a self-starter that will serve as campus receptionist and administrative assistant at our Hillsborough campus, home to our Lower and Middle School Divisions. You will be responsible for interacting with all stakeholders, welcoming students, parents, vendors, partners, and visitors to campus. You will also support key programs, including transportation, after care, and summer; collaborate with our administrative, academic, and facilities and operations teams; flawlessly handling time-sensitive and/or confidential details, questions and problems. The ideal candidate will love interacting with and helping people, have experience working in a fast-paced environment, and is comfortable with some level of ambiguity and solving problems in collaboration with others.

This is a full time role from 7:30am - 4pm.

We are seeking applicants who represent the full diversity of our community in the Bay Area. Our ideal candidate will possess a deep appreciation for the diverse socioeconomic, racial, cultural, disability, gender identity, sexual orientation, academic, and ethnic backgrounds present in our community. In joining our team at Nueva, you will become a part of an inclusive, iterative and equity-minded community that recognizes that equity and social justice is a lens with which we examine all aspects of our school community in order to ensure an educational experience where all students and colleagues can thrive. In deciding whether to apply for a position at Nueva, you are strongly encouraged to consider whether your values align with Nueva’s Mission, Vision, and Values.

General Responsibilities

Be the primary person responsible for answering phones and receiving visitors. Welcome visitors with warmth and enthusiasm. Be comfortable juggling multiple conversations and tasks with visitors, callers, and email communicators simultaneously.

• Keep the administrative offices and campus common areas stocked and organized.
• Ensure all team and community members have the tools, supplies, and snacks to be successful. Help people understand where they can find the items they need, and who to go to for their needs.
• Manage supplies, purchase orders, shipments/deliveries, facilities use requests, calendar and schedule updates, general voicemail box, and other administration needs of the school’s administrative office/leadership team.
• Maintain & organize mailroom and guest reception area on a daily basis. Disseminate mail, packages, overnight deliveries, etc.
• Attend to minor first aid needs for students.

• Work on the team to manage logistics related to campus transportation services for students/staff/faculty, including train, buses, shuttles and vans. Transportation responsibilities include routes, scheduling, registration, payments, tracking, and related updates / changes, including annual planning and daily operations.
• Help plan and execute visitor meetings / tours.
• Support the regular aftercare and enrichment programs and teams, including student participants and their parents.
• Support the seasonal weekend and summer programs and teams, including student participants and their parents and educator participants.
• Support the Executive Assistants and Division Assistants as needed with special projects and events.

Position Qualifications

• Bachelor degree or equivalent relevant administrative work experience.
• Personable, positive, helpful personality; customer service mindset.
• Excellent oral and written communication skills.
• Maturity, judgment, and emotional stability.
• Detail oriented with excellent organizational skills.
• Ability to solve problems with creativity, professionalism, tact and kindness.
• Ability to manage and prioritize multiple responsibilities simultaneously.
• Ability to manage competing demands, and adapt to frequent or unexpected changes.
• Compassionate and empathetic.
• Trustworthy and loyal. Demonstrated ability to maintain confidentiality.
• Proactive and self-directed.
• Experience using multi-line phones, Google Applications, MS Office applications, hand-held radios, and general office equipment.
• Prior school administration experience is a plus.
• At least 2 years of Reception and/or Administrative Assistant experience desired.

Compensation

Competitive salary and full benefits including health, paid vacation / sick, retirement, lunch, professional development, etc.

To Apply

Please submit a cover letter, résumé, and contact information and relationship for at least three professional references at https://nuevaschool.applytojob.com/apply. If you have questions about this position, please contact Scott Bowers, Director of HR, at (sbowers@nuevaschool.org).

The Nueva School is an Equal Opportunity Employer – we do not discriminate against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability or sex. We welcome applications from people of color and those with experience outside the education field.

About The Nueva School

The Nueva School, an internationally recognized, nonprofit, independent day school, has served gifted learners since 1967. Today, Nueva serves nearly 1000 students in grades PreK–12. Nueva is located in the neighboring towns of Hillsborough and San Mateo, equidistant between San Francisco and Silicon Valley, serving six counties throughout the Bay Area of Northern California.

A constructivist school, Nueva is known for its distinctive inquiry-based interdisciplinary studies, project-based learning, and pioneering work in social-emotional learning and design thinking. The Nueva community instills a passion for lifelong learning, fosters social and emotional acuity, and develops the imaginative mind. Our school has received the US Department of Education National Blue Ribbon Award and the American Institute of Architects Award for School Design and Sustainability, has been recognized as an Apple Distinguished Program and appointed an Ashoka Changemaker School, co-founded the Common Ground Speaker Series, hosts the biennial Innovative Learning Conference, and was highlighted by the Pulitzer Prize–winning and New York Times best-selling author Thomas Friedman in his book That Used to Be Us in the chapter “Average Is Over.”

For more information about The Nueva School, visit our website: www.nuevaschool.org

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