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Customer Service Representative, Collectors, Sales

The Money Source in Dallas, TX USA

Compensation

$17 to $17.30 Hourly

Benefits Offered

Vision, Medical, Life, Dental, 401K

Employment Type

Full-Time

Call Center Telemarketing at The Money Source

The Money Source in Phoenix / Chandler is seeking a dynamic, hard-working and upbeat candidate to interviewing for a Telemarketing position. Here at The Money Source Inc., our goal is to create a company that is more than just a mortgage lender. We believe that we have an obligation to build a business that focuses on something all humanity craves, that is to Grow Happiness. We have a fast-paced, energetic sales force with an unstoppable marketing machine, and state-of-the-art technology that has propelled us to a Top 20 Mortgage lender in the nation.

DUITIES AND RESPONSIBILITIES:

Our Telemarketing Representative is responsible for generating high quality leads and appointments for licensed mortgage originators calls from our current borrowers.

The Telemarketer will use a predictive dialer and a proven script to contact prospective clients, create rapport, build value, handle objections and set appointments.

As a Telemarketer, you will be the first impression of our company and a critical piece to our direct lending process. Clients trust our representatives with very personal information and we have strict guidelines in place to ensure we are compliant with all federal regulations.

In additional to learning, understanding and maintaining our guideline criteria, you will also be responsible for data entry, meeting minimum sales matrices, call dispositions in our CRM software, privacy integrity and occasional in-bound call activity.

REQUIREMENTS:

  • Able to adapt and grow in a changing, fast-paced work environment
  • Exceptional interpersonal skills; ability to make a connection with a diverse array of customers over the phone
  • Must be sales motivated with excellent customer service, retention, and sales closing skills
  • Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment
  • Must be able to maintain proper phone etiquette, demonstrate patience and consistently strive for a positive attitude, while identifying customer needs and overcoming customer objections
  • Ability to remain resilient and confident while delivering a sense of urgency
  • Data entry, email, customer relationship management software
  • Experience with a dialer or a comparable system
  • Cold Calling 1 year

Company address: 5001 Spring Valley Rd Suite 800 West Towers Dallas TX 75244

Posted date: 28 days ago

View all Jobs at The Money Source