“Wonderful work environement, benefits, compensation, bonus plan and more!”
NIGHT AUDIT/BELL PERSON: The Night Auditor is a key member of the Guest Services team and is responsible for the overnight operations of the Hotel, verifying the accuracy of guest accounts, balancing charges and revenues; handle’s both the duties of the front desk agent and some of the duties of the accounting department as well as assisting with all aspects of guest services. In addition, this position will assist in managing all aspects of the guest experience from personally greeting each guest and providing assistance with luggage and escorting guests to rooms and being available to assist the guest with all services/requests during their stay. Therefore, the person in this position is expected to be aware of arrivals by reviewing daily arrival lists and guest profiles, this includes identifying return guests and VIP’s in advance. This position will assist with coordinating guest needs, requests, and inquiries to ensure superior service and value for our guests. Perform other duties as assigned, such as providing luggage assistance, and ensuring the lobby area’s appearance reflects highly on the hotel and company. Other duties will include, but are not limited to assisting with concierge & personal assistant services. This position will be required to work a varied Night Audit schedule (10 p.m.-7 a.m.)
PHYSICAL JOB REQUIREMENTS
No detail has been overlooked at The Clement Hotel, Palo Alto’s newest and most inspiring urban retreat, providing personalized concierge services and privacy in a luxurious residential environment.
Experience all-inclusive luxury, including breakfast, lunch and dinner prepared in our Open Kitchen with our Chef presiding, in the Dining Room, the Outdoor Dining Terrace, the privacy of your guest suite, or in a cabana on our private roof-top pool deck overlooking the picturesque Stanford University campus.
All-inclusive luxury. Exclusively for you.
Pacific Hotel Management, LLC. is a privately-owned company specializing in the development and management of high quality hotels using a variety of franchise brands, combining a focused corporate administrative staff with a "hands on" management philosophy to operate profitable, well-maintained hotels. PHM's professional management team manages mid-market brands such as Courtyard by Marriott to extended-stay brands such as Residence Inn by Marriott and Homewood Suites by Hilton, to upscale brands such as Westin, Sheraton and InterContinental Hotels & Resorts. PHM's newest hotel, The Clement Hotel Palo Alto is an all inclusive luxury 23 one bedroom all suite property.