Summary: Implement training programs in retail stores to ensure maximum effectiveness of the Tempur-Pedic brand in order to elevate the retail experience for the Tempur-Pedic consumer. Responsible for growing the sales of tier 4 account to their highest potential.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
  • To ensure a high level of service to our retail customers, it is considered an essential duty to be available to work a flexible schedule that meets the needs of the retail industry. This includes evenings and weekends as necessary, as well as multiple, simultaneous work days.
  • Responsible for in store visual presentation and maintenance.
  • Develops and maintains relationships with assigned accounts and schedule to hit call frequency targets.
  • Travels through assigned territory to call on accounts to conduct training programs and delivery of marketing materials.
  • Meets with Trainers and assigned Business Development Managers being mentored to hone training and account management skills
  • Demonstrates product, using a training program to emphasize sale features and benefits and demonstrates a core retail sales process effectively to the retail associates.
  • Tracks adoption of the effectiveness of their sales training adoption in their assigned stores. Familiar with the sales metrics and goals established for their assigned doors.
  • Communicates training session recaps to Lead Account Executive with appropriate chain-of-command communications to Regional Sales Manager), including observations on store personnel, display and attitude/atmosphere of the sales environment.
  • Follows all Tempur-Pedic company policies and procedures
  • Performs other duties and tasks as assigned by the Regional Sales Manager

Competencies To perform the job successfully, an individual should demonstrate the following competencies :
  • Communications - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Communicates within a team atmosphere. Demonstrates group presentation skills.
  • Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Meets commitments. Maintains a high degree of professionalism with all customers at all times. Will focus on new hire trainings and routine store visits.
  • Interpersonal Skills - Maintains confidentiality and professionalism at all times.
  • Judgment - Includes appropriate people in decision-making process, following the chain of command.
  • Planning/Organizing - Prioritizes and plans work activities to achieve the quantity of work expectations detailed by the Regional Sales Manager.
  • Dependability - Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Remains flexible to meet the business needs of the organization.
  • Initiative – Aggressively looks for and takes advantage of training opportunities; Asks for and offers help when needed.
  • Presentation – Presents a professional and neat appearance.

Education and/or Experience
One to two years related training and/or sales experience. Bachelor's degree (B. A.) from four-year college or university is required.
Computer Skills To perform this job successfully, an individual should have a good working knowledge of Microsoft Excel, Word, Outlook, PowerPoint & Explorer Internet software, as well as able to learn internal company systems effectively with a heavy focus on CRM.

Other Qualifications
  • The position requires up to 50% travel with weekend, evening work, and key holidays. The position may require overnight travel from time to time.
  • While performing the duties of this job, the employee is frequently required to stand and sit. The employee must occasionally lift and/or move up to 80 pounds.
  • Extensive driving is required for this position.
  • The position requires a current driver's license, without restriction for night driving.

About Tempur Sealy International, Inc.:

Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy International, Inc. is the world's largest bedding provider. The company develops, manufactures and markets mattresses, adjustable bases, pillows and other sleep and relaxation products. Combining a proud history and groundbreaking innovation, the company holds some of the most highly recognized brands in the industry.

Tempur Sealy is proud to be an E.O.E/AAP employer.

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