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Desktop Support / Network Support / Helpdesk Support
Provide 3rd level system support and monitoring.
Work Schedule will be: Monday through Friday 2:00 PM to 11:00 PM – 40hrs/week Required
• Assists department staff with researching, analyzing, problem-solving, and coordinating, as needed, for the purpose of ensuring the efficient and effective functioning of mission critical back office systems • Ability to monitor health of applications running on Windows 2008 Server hosts
• Ability to troubleshoot system issues though analysis of log files on Windows 2008 Server hosts
• Ability to quickly and appropriately respond to automated system alerts
• Ability to synthesize available alert message documentation to troubleshoot, correlate, escalate, and resolve system issues efficiently
• Manage Help Ticket queue and perform problem analysis.
• Good problem solving skills Preferred
• Ability to test software applications at all levels e.g., unit test, integration test, and quality assurance test.
• Ability to run basic SQL commands.
• Some programming background
Andrew 412-583-4947 email@example.com
About TEK Connexion:
Tek Connexion is a professional services organization providing clients with IT staff augmentation services including contract (temporary) consultants, contract-to-hire and permanent placement of IT professionals. While we specialize in staffing ERP projects, we also have years of experience assisting clients with staffing various IT positions across their organizations. Tek Connexion leadership has over fourteen years of IT staffing and consulting (project) experience with our focus being solely on our customer's needs. Tek Connexion maintains the highest levels of service and candidate quality while offering our clients flexibility to quickly change gears to meet their needs along with pricing and rates which are lower than our competitions. We have various options with regards to structuring our pricing and services to best fit our customer's ever changing needs and budgets to ensure they are meeting deadlines and project goals on time and within budget.