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Table Games Floor Supervisor

Suquamish Clearwater Casino Resort in Suquamish, WA, USA

Responsible for pit area assigned to during regular shift, which includes overseeing table games and dealers, enforcement of rules and regulation of games and customer service up to and including disputes between customers and dealers.

Supervisory Responsibilities: Responsible for the Table Games Dealers in assigned pit during regular shift.

DUTIES: Promotes Clearly Superior Customer Service and guest relations at all times. Oversight of games in progress, players and employees assigned to pit. Responsible for safeguarding company assets during assigned shift. Ensures proper payouts and cash transactions between dealers and guests. Dispenses cards and dice, after examination for irregularities. Settles any customer dispute within assigned pit. Enforces all rules and regulations related to table games in assigned pit. Responsible for maintaining proper table loads through fills and credits. Tracks and rates players. Responsible for correcting table games dealer errors. Trains and monitors performance of personnel to ensure smooth and efficient game operation. May act as a Box Person and will report to the Floor Supervisor assigned to that specific pit (the Essential Functions and Major Responsibilities mirror that of the Supervisor). May Act as a dealer and floor supervisor during the same shift provided documents are not processed as both dealer and a floor supervisor.

QUALIFICATIONS: High school diploma or GED equivalent required. Some management or leadership training helpful.