“An industry leader in Surface Care is looking for an exceptional Payroll Accountant to join our growing team”
Solid Surface Care, Inc. is a progressive, innovative, and high-growth commercial facilities services provider. We are a complete flooring maintenance and restoration service company specializing in the care of carpet, hard surface, and natural stone. Our technicians are the best and brightest in the industry, providing our clients with top quality service with integrity. Our goal is complete, 110% customer satisfaction. No exceptions.
We’re looking for a highly organized and efficient Sales Support Specialist who can wear multiple hats throughout the workday while prioritizing the most import tasks on his or her list. It’s a busy role that demands good time management and organizational skills. Interpersonal skills are also essential, because a large part of the job involves customer support.
· Follows up with customers to make sure that they are satisfied with a particular product
· Takes sales information and puts it into an easily readable format
· Expedite requests for rush orders and alter sales orders and shipping data as needed
· Performing take offs and color-coding of floor plans in our floor plan software
· Updating existing client floor plans
· Populating pricing calculators with take-off square footage measurements
· Proposal preparation assistance
· Provides any necessary data or reports to the sales team
· Proven work experience as a Sales Support Specialist or Sales support associate
· Hands on experience with ERP and CRM systems
· Proficiency with MS Office Suite, particularly MS Excel and Outlook
· In-depth understanding of sales principles and customer service practices
· Excellent communication skills
· Analytical and multitasking skills
· Teamwork and motivational skills
· BS degree in Marketing or associates degree in relevant field a plus
About SOLID Surface Care, Inc.:
SOLID Surface Care, Inc., is a unified team of surface care experts who provide the highest level of care for all hard and soft surfaces while providing a world-class client experience. What makes us solid is our diligence in going beyond the surface to grasp your brand and culture, develop a customized Consolidated Care Plan, all with an advanced data management platform that assures immediate information and transparency. With SOLID, your surfaces are protected, your spaces are kept clean and healthy, and your expectations are exceeded. Everybody cares deeply about something. For us, it’s surfaces.