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Network Engineering Intern

Skitter TV in Peachtree Corners, GA USA

Compensation

$15 Hourly

Employment Type

Temporary

Why Work Here?

“We are building the next generation TV Experience! Join a great team, a rapidly growing company with innovative and disruptive technology”

Skitter TV is seeking self starting, energetic, collaborative, talented college or graduate students working toward a degree in computer science, math, science, or engineering to work in our office in Peachtree Corners. This is a full time temporary position that has the potential to become a full time position. The intern will provide Tier 2, technical and customer support for our IPTV Customer CSRs and Technical Support team. The intern will assist the Operations, Customer Support, Network Engineering, and Software Engineering teams to build, deploy, and maintain Skitter TV’s innovative, industry leading IPTV products and services. Periodic on-call support will be required. This is your opportunity to join a team where you will be plugged in immediately to help maintain cloud services, virtualized environments, enterprise applications, innovative products, and commercial grade operations systems in order to provide next generation IPTV services.

Requirements:

  • You must be legally allowed to work in the US without sponsorship
  • You must have your own transportation and be able to work at our office in Peachtree Corners several days per week during regular business hours

Job Duties:

  • Evaluate trouble tickets and resolve or route to appropriate team members
  • Proactive management of ticket queues
  • Active monitoring of Skitter TV systems and networks
  • Create and maintain customer-facing documentation to support the launch and operation of IPTV service
  • Assist with installation, wiring and turn-up of customer premise equipment
  • Work closely with hardware assembly to ensure that Skitter built equipment meet the latest specifications
  • Work with the Director of Customer Operations and other Skitter team members to ensure our products are current with industry trends, standards and best practices
  • All other duties as assigned

Required / Desired:

  • Tier 2 technical support experience
  • Experience with Linux OS, SQL, TCP/IP networking, including IP, SNMP protocols, DHCP, internet routing and firewalls, LAN, WAN troubleshooting techniques
  • Excellent verbal, written and client-facing communication skills are a must
  • Periodic after hours and on-call support
  • Scripting to automate processes (Bash, SQL, Python, etc.)
  • VMWare, Portainer, Proxmox, CEPH, Kubernetes, Docker
  • Strong hardware and software troubleshooting Skills
  • IP Multicast experience

About Skitter TV:

Skitter TV is an innovative and rapidly growing technology company providing next generation Internet Protocol Television ( IPTV ) to broadband service operators. We are seeking a self starting, collaborative, Software Engineering Intern to help design, develop, and deploy mission critical software services and infrastructure.

Company address: 3230 Peachtree Corners Circle Suite H Peachtree Corners, GA 30092 USA

Posted date: 2 days ago

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