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Customer Service & Sales Representatives -Work From Home (Remote)

Sitel in New Orleans, LA USA

Benefits Offered

Medical, Vision, Dental, Life, 401K

Employment Type


Why Work Here?

“A real career coupled with a fun family-oriented work environment.”

About Sitel Work@Home Solutions™:

Sitel Work@Home Solutions™ is a virtual employee-based team supporting global fortune 500 companies in the insurance, retail (clothing, toy) travel & leisure, sport and telecommuting industries, just to name a few.

Sitel believes that great customer experiences are powered by people who love what they do and were they work. Our culture is one that invests in the growth and development of our human capital – you.

We hope you’ll consider joining the Sitel Work@Home Solutions™ team!

We are currently hiring in the state of Louisiana.

Come meet our Sitel Team to learn more about our available positions. We will be available to meet with you the month of March from 8a-5p CST Monday - Friday

About Us:

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel’s 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit to learn more.


• Prior customer service experience

• Sales experience

• Prefers working in virtual self-management/self- motivated environment

• Excellent verbal and listening skills

• Professional and articulate voice

• Home office that is noise & distraction free

• Ability to provide superior customer service while navigating multiple systems including the use of chat to ask and receive internal support

• Excels working in a fast paced environment with evolving business needs

Technical Requirements:

Computing Minimum Specifications

  • Desktop or Laptop (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)
  • Operation system – Windows 7, Windows 8, and Windows 10
  • All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)
  • A separate 19” Monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One or AIO unit)
  • * Anti-Virus – Symantec, McAfee, , Windows Defender

For Windows Systems

  • RAM – Required 4 GB for Windows 7, Windows 8 & Windows 10
  • Processor Speed – Dual Core 2 Ghz or better
  • Free Space – 20 GB
  • 2 available USB ports

Internet – Minimum Specifications:

  • Internet speed – download speed 1.5 MB; upload speed 1.5MB
  • ISP must be highly stable with no packet loss and latency under 100ms
  • DSL or Broadband Required – WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed
  • Home Router with wired link to PC

Sitel requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance.

What we offer:

· Unique opportunity to work from the comfort of your own home while earning a regular hourly paycheck

· Paid training

· Set schedules – majority of shifts are 31-40 hours/week with other opportunities available

• Career advancement opportunities, 70% of our leaderships roles come from internal promotions

• Medical and dental benefits for full-time employees

• 401(K) Retirement Match

• Opportunities to earn additional income through incentive opportunities

• Vacation and holiday pay

• Employee discounts with Sitel’s many major brand-name partners

• World class virtual team / coaching work environment

We hope you’ll consider joining Sitel!

To apply, please visit our website and apply online at:


About Sitel:

About Sitel
Sitel collaborates with some of the best-known global brands to harness the industry transformation and help consistently deliver outstanding customer experiences. Sitel is one of the world's leading outsourcing providers of customer experience management. With over 30 years of industry-leading experience, Sitel has 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries.

Sitel is a Company of Acticall Sitel Group:
Acticall Sitel Group combines comprehensive customer care capabilities and unparalleled digital, training and technology expertise across industries. With subsidiaries such as Sitel, The Social Client, Learning Tribes, Extens Consulting and Novagile, Acticall Sitel Group can be leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry's explosive digital transformation and consistently deliver outstanding customer experiences.

Company website:

Posted date: 22 days ago

View all Jobs at Sitel

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