Conduct quality site inspections and Supervise day-to-day operations at sites.
Collection of time sheets and reports as required.
Engage, supervise and help train security officers.
Will be responsible for coaching, development, and support of security staff.
Carry out supervisory responsibilities in accordance with our policies and applicable City & State laws.
Maintain a professional attitude with all interactions with clients, employees and security officers.
Must prepare written statements and investigations in a clear and concise manner.
Must maintain company vehicle during your tour and submit daily field and vehicle reports
Investigate incidents and/or customer complaints and compile data for accurate reporting.
The Security Supervisor will act as a liaison between our patrons, Security Officers and the main office.
Ability to write effective and concise reports in neat, legible handwriting is required;
Must have a valid NYS Security Guard License
NYS Driver’s license – preferred
NYFD F80 & F02 Certifications preferred. If you do not have this, you will have 90 days from DOH to comply. Company will assist with the training required.
Minimum 2 years of Supervisory experience
Prior Law Enforcement / Military experience (preferred)
Excellent Customer Service skills
Flexible with scheduling (we do not accommodate scheduling needs)
MUST be a Team-player, self-motivated and willing to work with others
Must be willing to travel (Required)
Sera Security Services is currently seeking Site Supervisors (SS) to support operations by performing on-site supervision of Security Professionals and ensuring site coverage and compliance at all times. Site Supervisors will work closely with Operations and Account Managers on a day-to-day basis to ensure overall compliance of service delivery. Some of the SS responsibilities are as follows: