This position is the assistant manager at our Vancouver location on a full-time basis. As the assistant store manager of one of our stores, you will have the following responsibilities:
Manager Mentality: responsible for leading store operations through understanding and enforcing all policies, procedures, standards, guidelines, training programs, and cultural points
Job Mastery: master and be able to perform/train every position in the store
Collaboration: participate in weekly/monthly manager meetings with the operations team for company updates
Live the Sandbox VR way: exceed expectations of our guests and team by promoting the culture, mission, and core values
Deliver an Incredible Guest Experience: you will be responsible for your store's day-to-day operations, ensuring an incredible guest experience for every person that walks into your store.
Maximize store profitability: you will be responsible for managing labor and recommending solutions to the store manager to maximize profits and minimize operational costs.
Technical support and troubleshooting: you will be responsible for all aspects of monitoring, managing, and partnering with the Hong Kong support team to troubleshoot any technical issues that may arise in day-to-day operations
Collaboration: you will be asked to partner with other departments for ad-hoc projects and other administrative/operational duties that might arise in a fast-growing start-up company.
Performance review for others: you will be responsible for providing performance reports semi-annually for other staff to the manager for their appraisal
Safety and Cleanliness: ensuring the safety and cleanliness of our equipment and location exceed the expectations of our guests and team
Communication: consistently and effectively communicate all new initiatives, store issues, project updates, and ideas through the proper communication channels
Inquiries: you will be responsible for replying to all customer's queries through every channel when assigned to you
About Sandbox VR Vancouver:
We are Sandbox VR, and we are the most advanced virtual reality experience in the world. Inside our rooms, we take you on thrilling adventures and transform you into new characters. Our experience is like the movies, except you are with your friends inside the movie. We are creating the future of entertainment and want you to be a part of our journey to bring a holodeck to every neighborhood in Canada!