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AED Program Coordinator (Remote Position)

SafetyMax in Seattle, WA, USA


$25 Hourly (plus commission)

Employment Type


Why Work Here?

“Working for a smaller company will give you much more experience and opportunities for growth!”

Position Overview
We are seeking a relationship oriented individual to join our client services team in a program management role. Your primary responsibilities would be helping our clients manage the readiness of their automatic external defibrillators (AEDs). Ideal candidates are detailed oriented, have high follow up skills and are use to lots of interaction with clients and internal teams. This is a part time, fully remote role with regular hours to start.

How to Apply:
Do not reply to this advertisement. Instead, copy and paste the link below and fill out the short questionnaire and we will get back to you regardless. Thank you.

Job Description:
Our typical customer has multiple business locations with 1-20 AEDs at each location.

Your responsibilities would be to document and maintain our client’s AED locations, brand, serial numbers and expiration dates of replacement parts. Once this information is in our notification system, you would monitor critical action items, overdue notifications and send quotes for parts, accessories and renewals. There will be a tremendous amount of client interaction and follow up required.

Detailed responsibilities include:

Program Implementation

  • Set up of management software
  • Acquire medical authorization
  • Filing paperwork with local EMS authorities
  • Document client’s AED program information
  • Provide training for users

Monitoring, Supply Replenishment & Support

  • Responding to overdue inspections
  • Assisting clients update their tracking portal
  • Train new site AED coordinators on program and software.
  • Monitoring expired pads and battery notifications. Sending quotes for replacement supplies and follow up with client until parts are ordered and the data gets updated in the tracking software.
  • Assist client with installation of pads and batteries

Program Management

  • Setting up web & conference call meetings with clients on quarterly basis and review account
  • Track and update site information
  • Provide quarterly email content/newsletter to AED clients.
  • Renewals: Monitor expiration dates of support contracts and send renewal notifications / quotes and follow up until closed. Work with sales department as needed.

Experience Required:

  • Program Management in a B2B setting
  • Marketing, Sales & Customer service experience
  • Sending outlook meeting invitations and hosting web conferences (Go to Meeting / WebEx)
  • Previous CPR, FA & AED certification
  • Success working from home or with minimal supervision
  • A 4 year college degree (preferred)

Skills Required:

  • Excellent attention to detail with strong organization skills
  • Strong administrative skills
  • Natural task management and follow up tendencies
  • Quick to analyze and comfortable making recommendations
  • Possess strong oral and written communication skills
  • Advance skills in MS Word, Excel, Outlook, PowerPoint and technology in general

Other Requirements:

  • Has a functional home office without distractions
  • Demonstrated job tenure & performance

Salary + generous bonus package. benefits, 401K.

How to Apply:
Do not reply to this advertisement. Instead, copy and paste the link below and fill out the short questionnaire and we will get back to you regardless. Thank you.


About SafetyMax:

SafetyMax Corporation is national company headquartered in San Francisco and helps businesses prepare and respond to emergency situations that can affect their people and property. Our solution includes first aid supplies, preparedness kits, AEDs and CPR training. We serve some of the largest companies in the country and our client list includes many of the Fortune 500.

Company website:

Posted date: 7 days ago

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