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Front Desk Receptionist and Administrator

Robotic Research Llc Clarksburg, MD, USA

Company Overview

Robotic Research has been developing cutting-edge software and hardware since 2002 and specialize in developing solutions for trucking, transit, logistics, and drone applications. We have autonomous vehicles operating today in four continents, including the largest autonomous truck fleet in the world and the first autonomous bus in North America. We offer a fast-paced environment where innovation comes first, and a breadth and depth of skills, knowledge, and interests are highly valued. Candidates will have ample opportunities to get their hands dirty testing their designs in our 40,000 square foot engineering and test facility (with 241 acres of testing area) located in Clarksburg, MD.

We believe these technologies are on the cusp of revolutionizing these industries and are looking for new team members who want to make meaningful contributions to make this happen. In this role, you will be collaborating with a proven team of roboticists and entrepreneurs to provide comprehensive solutions that not only handle the ideal conditions, but in realistic, complex, and sometimes rugged conditions.

Job Description

Serving as the front line of customer service, the front desk receptionist is pivotal to our success. The front desk receptionist will be responsible for smooth day-to-day operations of the building, providing broad administrative support such as call and visitor screening duties, coordination, and support to both management and technical teams. This is a dynamic role that touches reception, security, administration, and facilities management with considerable room for growth.

The candidate must be able to obtain a Secret clearance (Robotic Research will sponsor).

Core Role

  • Manage daily front desk operations: Greet guests, answer the phone, open and distribute mail, send and receive packages, and maintain front desk files.
  • Administrative accounting: Receive and distribute invoices through Deltek, respond to invoice inquiries, and obtain necessary signatures for processing.
  • Employee support: Book travel, verify and process expense reports.
  • Business support: Prepare conference rooms for customer/client meetings, manage catering ordering/delivery to support meetings as needed.
  • Building management: Inventory/order general office supplies, coordinate office assignments and layout, interface with facilities team/vendors/landlord.

Responsibilities

  • Maintain the reception area of the building by screening calls and visitors, signing in guests, and reporting incidents.
  • Responsible for receiving mail and packages.
  • Responsible for ordering and stocking office supplies and employee café supplies.
  • Support the facilities team in interfacing with building vendors.
  • Provide back-up support and other assistance to other administrative staff, including contributing actively to the on-going development and implementation of shared practices.
  • Support calendars management to schedule meetings, conference calls and special events as needed.
  • Produce accurate, properly formatted documents.
  • Apply knowledge of Robotic Research processes and systems to include security regulations.
  • Effectively manage special projects and other duties as assigned.

Requirements

  • 3+ years of reception/customer service and general business experience
  • Proficient in MS Office (Word, Excel, etc.)
  • Flexible to work longer hours when needed
  • Experience with Deltek (preferred)
  • The candidate must be able to obtain a Secret clearance (Robotic Research will sponsor).

Qualifications

The ideal candidate:

  • Has strong attention to detail, communication (oral and written), problem-solving, and interpersonal skills
  • Is motivated, accountable, customer-service-oriented, and able to work effectively (independently and/or within teams)
  • Is able to manage multiple tasks with competing timelines
  • Is proficient with Microsoft Office suite of tools (i.e., Word, Excel)

Additional Information

  • Robotic Research OpCo, LLC offers the following benefits:
    • Company holidays
    • Flex-time
    • Vacation time
    • Health benefits including medical, dental, vision
    • 401k employer match
    • Tuition reimbursement
    • Annual bonus and profit sharing (not guaranteed – at discretion of executive team)
  • All benefits subject to change and must be in compliance with current Robotic Research OpCo, LLC policies – please discuss with a member of the Robotic Research HR team for details.

Posted date: 18 days ago

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