Bilingual Customer Account Representative

Posted 2 years ago in Retail

Bilingual Customer Account Representative

Pottstown, PA

Bilingual in English/Spanish


How's your Quality of Life?

· Are you looking for a job or a real career?

· Do you worry about getting laid off?

· Are benefits, 401k & paid time off programs important to you?

· Would you like to be rewarded for working hard?

Maybe it's time to think about joining the Rent-A-Center team because we're in the Quality of Life business!

We help improve the Quality of Life of our million+ customers by giving them the chance to own brand-name furniture, electronics, appliances and computers without the hassle or burden of credit cards.

We help improve the Quality of Life of our 19,000+ coworkers by rewarding their hard work & commitment with long, rewarding careers.

Rent-A-Center is the world leader in the rent-to-own industry, with more than 3,000 stores across the country and global expansion underway in Canada and Mexico. We're financially strong and geared up for an exciting future of continued growth, profitability and opportunities for every coworker.

We are looking for a talented, career-oriented Customer Account Representative to join our team and take great care of our customers' product, payment and service needs.

Key responsibilities include:

  • Delivering and setting up products in customers' homes
  • Using our collections program to ensure timely customer payments
  • Servicing, picking up and refurbishing customer's product
  • Assisting with sales, merchandising and store maintenance activities

Top performing Customer Account Representatives will get their careers going by earning a promotion to Assistant Manager!

In addition to great career opportunities, our Customer Account Representatives' Quality of Life is improved by BENEFITS like...
- Competitive Compensation
- Great benefits for Medical, Dental and Vision
- 401 (k)
- Promotions to upper management
- Guaranteed 48 hours per week paid
- 2 days off during per week (includes Sundays off)
- Paid Vacation
- Access to Training
- Paid Sick/Personal Time
- Employee Purchase Plan


To be considered for the opportunity to improve your Quality of Life, you:

  • Need to be at least 20 years old, with a high school diploma or equivalent
  • Must have a valid driver's license with a good driving record
  • Have some experience working in a retail, restaurant/fast food, or service business
  • Are willing and able to deliver and pick-up our great merchandise
  • Bilingual in Spanish/English


In order to process your application, I need you to go online at and apply directly to this position and complete the Assessment. Please make sure that you complete the Assessment, otherwise, your application cannot be processed.

I also need you to attach a copy of your most recent resume.

When you have finished the Assessment, please send me an email at and let me know that you have completed the process. I will review your assessment and if you passed, I will be calling you to go over your application and discuss the position in more detail.

Jamie Fierro
Senior Bilingual Talent Acquisitions Specialist
Rent-A-Center Corporate Office
Plano, TX

About Rent-A-Center:

Rent-A-Center is the largest rent-to-own operator in the United States with an approximate 32% market share based on store count as of June 30, 2013. At June 30, 2013, Rent-A-Center operated approximately 3,120 company-owned stores nationwide, Canada, and in Mexico and Puerto Rico. Our subsidiary, ColorTyme, is a national franchisor of rent-to-own stores. At June 30, 2013, ColorTyme had 221 franchised rent-to-own stores operating under the trade name of "ColorTyme". Our stores generally offer high quality durable products such as major consumer electronics, appliances, computers, and furniture and accessories under flexible rental purchase agreements that typically allow the customer to obtain ownership of the merchandise at the conclusion of an agreed-upon rental period. These rental purchase agreements are designed to appeal to a wide variety of customers by allowing them to obtain merchandise that they might otherwise be unable to obtain due to insufficient cash resources or a lack of access to credit. These agreements also cater to customers who only have a temporary need, or who simply desire to rent rather than purchase the merchandise.

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