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Customer Service / Member Engagement Representative

Reier Group in Minneapolis, MN USA

Compensation

$14 to $16 Hourly

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“We reward motivated and dedicated people in an environment for growth.”

Reier Group is currently looking for a full-time outbound call center person to work in our office in Minneapolis. Hours will be during the day Monday-Friday and are flexible with a set schedule. We are located on the green line, Prospect Park stop near the U of M. This position will be placing outbound calls on behalf of our client to engage their members in a health technology platform offered by Benovate.

Member Engagement Representative Responsibilities:

  • You will be on the phone each day, reaching out to members, through both manual and automated dialing, with the goal of gathering the members email address to get them verified on the Allied Member Connection platform.

  • Direct members of how to access their Member Connection to log in.

  • Advise members of the training and other resources available to them through customer service.

  • Utilization of the Salesforce CRM and Phone Burner, entering the member information into the Benovate technology platform.

  • Use of Microsoft Office Products and G-Suite

  • Work cooperatively and productively with team members.

Member Engagement Representative Requirements:

  • You must develop a deep knowledge of the offerings.

  • The willingness to engage in ongoing industry training and development is important and will be conducted on an ongoing basis as needed.

  • Strong communication skills, including phone etiquette and presentation skills

  • Self-motivated and a high energy level

  • Ability to perform under pressure and work in an ever-changing work environment.

Reier Group

About Reier Group:

Reier Group (RG4) was founded in 2007 as a business-to-business sales company specializing in selling products and services on behalf of our client's.
RG4 is a third party sale and marketing organization that was established to provide outsourced services to businesses that are looking to grow their business. We provide a unique and defined process to implement a sales process, increase revenue growth in the marketplace, enhance relationships between sales and marketing teams, create an inbound lead generation program utilizing direct marketing campaigns and Social Media strategies.
We provide our clients with the necessary tools that they may not have fully implemented internally. We can customize our approach to fit each client needs. Whatever the difficulty or lack of internal support our clients have in growing their business, RG4 partners with them and becomes a direct extension of their business, taking on the identity of the business and their brand.

Company address: 2829 University Ave SE, Minneapolis, MN 55414

Other applicants: 20+

20+ other people applied to this job.

Posted date: 27 days ago

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