The Leasing Coordinator is responsible for providing clients with top-tier customer service and excellence in management services. Real Property Management Preferred relies on the Leasing Coordinator to demonstrate leadership and create trust with owners and Residents (both current and prospective), as well as contractors and other vendors. The Property Manager instills confidence in our services by taking world-class care of the properties we manage.
Hands-on management of property portfolio
Management of Tenancy Applications and Agreements
Partnering with the Leasing Agent to prepare advertisements for available rental properties
Maintaining regular, close contact with current clients
Organizing moving in work orders for new move ins
Organizing inspection schedules and work orders for new move ins
Monitoring all new potential tenant customer leads
Inputting leads into guest cards, calling or emailing potential clients to utilize Rently lockboxes or schedule appointment with leasing agents
Monitor leasing agent activity
Process all incoming lease applications
Obtain missing information from client and follow up with check list items for each application
Utilize Wrike for all task management procedures for each application
Manage VA leasing customer service rep
Handle all current resident verification of residency forms.
Prepare Photos for each home
List homes for lease on HAR, in Appfolio, Buyeracquire, and Rently
Attending and participating in office meetings
Attending and participating in training sessions as directed by the Manager
Adhering to all procedures required in this role.
Providing feedback for and participating in continuous improvement of procedures and processes
Other duties as assigned
Highly detail oriented and organized in work
Strong analytical thinking and troubleshooting skills
Excellent communication and interpersonal skills with a customer service focus
Ability to act and operate independently with minimal daily direction from manager to accomplish objectives
Proficiency with email and Microsoft Office applications
Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
The Leasing Coordinator is highly organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Leasing Manager is a natural communicator with good negotiation skills, the ability to work independently, and a professional demeanor.