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Digital Account & Project Manager

rbb Communications in Coral Gables, FL, USA


Digital Account & Project Manager - Miami


If you love digital communications and seek a client-facing growth position, you may be just what this “best place to work” agency is looking for. SpiderBoost Communications, part of the rbb Communications family of brands, seeks a Digital Account & Project Manager who understands the digital world of analytics, search, display advertising, website design, and can manage our talented staff to exceed client expectations.

Required Skills:

  • Own client relationships and act as the main point of contact with agency clients to ensure needs and expectations are met
  • Provide guidance and suggestions to clients and identify and qualify new opportunities
  • Follow internal processes to manage ongoing projects from start to finish
  • Create meeting agenda’s and maintain meticulous notes of client interactions
  • Must be extremely organized
  • Ability to manage multiple client needs and prioritize tasks daily
  • Thorough understanding of how websites and digital advertising work together
  • Cultivate successful client relationships
  • Measure and report performance of all projects and assess against goals (ROI and KPIs)
  • Strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
  • Collaborate with partner agencies and vendors
  • Evaluate emerging technologies and provide thought leadership and perspective for adoption

Minimum Qualifications:

  • 3 - 4 years of related experience (agency is preferred)
  • Experience leading and managing website design and creation projects
  • Experience driving on-going digital marketing campaigns
  • Solid organizational and communication skills
  • BS/MS degree in Marketing, Public Relations or related field
  • Proactive approach to problem-solving with strong decision-making capability
  • Effective interpersonal skills and the ability to build relationships with key company stakeholders, clients and partners
  • Strong sense of urgency and commitment to get the job done with high quality
  • Ability to multitask and perform under tight deadlines
  • Highly resourceful team-player, with the ability to also be effective independently
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat Basic photoshop experience
  • Strong strategic, analytical skills and data-driven thinking
  • Solid understanding of Google Analytics, Google Adwords is a plus
  • Basic WordPress experience
  • Spanish is a plus

Posted date: 10 days ago

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