Apply Now

By checking this box and applying, I agree to SMS Terms and to receive automated notifications at the phone number entered above. Consent is not required to apply to this job.
Attach Resume: or enter text
ZipRecruiter
Posted on

Customer Program Manager - Engagement

RangeMe in San Francisco, CA, USA

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

We're looking for a Customer Program Manager - Engagement to join our team at RangeMe. In this role, you'll be on the team focused on driving engagement, growth, and retention of our rapidly growing community of retail buyers, suppliers, and service providers on the platform. You’ll be responsible for executing scalable programs and campaigns geared towards increasing engagement and helping customers experience value from our service.

What you’ll do:

  • Develop and manage engagement programs focused on onboarding, activation, retention, product adoption, and more.
  • Flex your creative thinking to develop and run targeted campaigns that drive growth and activation within defined customer segments
  • Conceptualize, create, and design all types of emails including onboarding, transactional, and announcements
  • Conduct A/B email tests, and track, analyze, and optimize the performance of campaigns, and socialize results with team
  • Generate data-driven hypotheses and conduct experiments to inform overall program strategy
  • Learn our business and our customers, and take the initiative to identify new engagement strategies that fit within our objectives

Qualifications

  • BA/BS degree, preferably in Communications, Marketing, or English
  • 2 - 5 years experience in customer success, engagement marketing, or a customer marketing role
  • Ability to work in a fast-paced environment and problem solve effectively
  • Manage multiple projects with different deadlines
  • Detail-oriented and project management skills with a high standard for quality
  • Excellent and demonstrated written and communication skills
  • Great collaborator, team player, and have the ability to build a working relationship with cross-functional teams
  • Experience with marketing automation or email marketing a plus!
  • SaaS or start-up experience preferred

About RangeMe:

At RangeMe, we're a talented, passionate team of innovators and retail experts and we are reinventing the way retail buyers and product suppliers do business. RangeMe is the central hub for suppliers across all CPG categories to grow their brands and showcase their products, making it easy for buyers to quickly evaluate and connect with suppliers to efficiently meet consumer demand.

www.rangeme.com

Company address: 665 3rd St. San Francisco, CA

Posted date: 17 days ago

View all Jobs at RangeMe