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Consumer Mortgage Credit Coordinator #3

Posted 2 years ago in Accounting/Finance



Consumer Loan Credit Coordinator- Position is located in the Raleigh area.

Growth opportunity

Key Skills:

· A minimum of 3 years experience with mortgage origination experience (processing and production skills))

· Experience in a high volume and fast paced environment.

· Strong communication, presentation, and written skills.

· Excellent problem solving and organizational and communication skills needed.

· In depth knowledge of loan products, terms, and conditions.

· Able to evaluate and validate supporting loan documents.

· Ability to validate income calculations and understand credit reports.

· Experience with troubleshooting problems with files

· Four year degree

RESPONSIBILITIES:

• Serve as the initial contact for the 800 mortgage number and mortgage referral inbox.

• Convey loan program information and minimum qualification criteria to clients.

• Answer questions about product offering and standard SLA guidance.

• Proper identification of “live deals” and efficiently assigning those to Credit Managers.

• Assist Credit Managers in the verification of supporting employment, down payment, appraisal, and financial documentation received..

• Maintain knowledge of current mortgage products and Mortgage Operations /Sales Policy & Procedures.

• Respond to complex customer inquiries and educating the customer on loan process.

• Multitasking with several applications needed to perform single reviews.

• Act as a liaison between a variety of internal and external customers to provide / obtain / validate/ load information.

Assist in obtaining, reviewing and imaging required documents for final approval: income documents, bank statements, etc.

Salaried position

Company will do background checks.

About ralnc:

Financial Services Company

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