Publication Printers is currently hiring Print Manufacturing Account Managers (Print Manufacturing Customer Service).
The Account Manager Position administers/manages and ensures the smooth flow of entered print production orders on behalf of their assigned list of customers, and that each job is produced efficiently and to the customer's specifications.
Publication Printers is a 40-year old independent, multi-site family-owned printing company based in Denver, CO. We are a leading web printer in the Western U.S. providing printing services to customers of all sizes across the country. We offer outstanding Employee Benefits and industry and location competitive pay. Join us to work in a fast-paced environment, and work in a respected craft and trade and for a respected company. We are looking for more skilled Account Management professionals to join our team.
Essential Duties and Responsibilities include the following. Other duties as required may be assigned.
• Serves both sales representatives and customers as primary contact and source of information on particular jobs. • Learns and understands the customer's needs and listens for any opportunity to sell new services to a current customer. • Services the customer by solving problems, gathering and transmitting information as needed. • Takes job specs from Sales Rep or customer. Logs in request for estimate. Communicate to sales rep or customer. • Receives job from sales rep or customer. Compares with estimate and discusses any differences with customer and sales rep. • Initiates job jacket and job ticket. Plans the job; creates press layout and binding impositions; organizes complex print manufacturing jobs when the job information is received from customer(s) to facilitate production; finalizes scheduling with Production Manager. • Tracks job through production and communicates any problems and changes to plant personnel, sales reps and customers.
*Printing industry experience is a highly desired skill for this position*
About Publication Printers:
Publication Printers Corp. has been family-owned and operated since we opened our doors in 1979. Now one of the leading web printers in the Western United States, we offer our customers all the benefits of a world-class printer while maintaining the same high standards of service we started with over 35 years ago.
We take care of every aspect of the project from printing and binding to mailing and shipping, on time and on budget. With over 550 employees, Publication Printers Corp. operates 24/7, using state-of the art technology and equipment. This high level of efficiency allows us to provide top quality at competitive prices.
Our Mission Statement:
Publication Printers Corp. will provide quality, commercial offset web printing at competitive prices meeting or exceeding our customers' expectations. We will focus on service, honesty and excellence to ensure satisfied and repeat customers. We will remain focused on technological advancements and integrate them into our manufacturing processes. We are committed to reducing our carbon footprint. We will consistently offer options to our customers and continue to purchase product from well-managed forests that are produced in an environmentally sound method. We will provide a safe and supportive environment for our employees. We will offer a workplace that encourages growth and promotes pride in workmanship.