Your feedback helps keep ZipRecruiter safe.
Learn more about how to recognize common online scams
“Awesome benefits, pet and child friendly!”
Job Summary -
A Customer Service Representative position is a mid-level position that handles inbound customer calls with a focus on retention and providing excellent customer satisfaction. This is accomplished by answering customer inquiries; understanding and resolving problems; and fulfilling customer requests.
Essential Duties and Responsibilities -
Supervisory Responsibilities -
Qualifications (Knowledge, Skills and/or Abilities) -
The Customer Service Representative II will be proficient in the following competencies as demonstrated through experience, training, and/or testing:
Minimum Education and/or Experience -
Language Skills -
Mathematical Skills -
Skill level necessary for position
Problem Solving/Reasoning Ability -
As required to perform essential job duties and responsibilities
Certificates, Licenses, Registrations -
People Connect Customer Care is a leader in providing customer support and business for companies looking to create an external customer service platform. We provide an array of sophisticated customer service solutions to a variety of companies, from web-based membership companies to financial services enterprises.
We pride ourselves in providing flexible, high quality customer support solutions with an emphasis on inbound technical support and customer service. In our San Diego office, we provide our services through multiple communication channels encompassing phone, e-mail and social media.