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Benefits Offered

401K, Vision, Medical, Dental, Life

Employment Type

Full-Time

Last online 1 day ago

Why Work Here?

“We're 60+ people working to help each other and the business succeed. Join our team!”

We are looking for an organized, fast-paced individual to join our highly successful in home sales team as a Project Coordinator. This position is based in our Grand Rapids office and assists homeowners, installers, and our sales team coordinate window and door installations.

Your responsibilities include:

  • • Scheduling order verification by coordinating dates & times with Sales Reps, Homeowners, and Order Verification Specialists via phone call, text, and email
  • • Answering customer inquiries and problem-solving for customers (internally and externally)
  • • Ensuring outstanding customer service as the customers’ main Pella contact
  • • Responding to and resolving customer concerns/complaints
  • • Confirming that all customer requirements have been met and documented
  • • Using and training on Pella proprietary software to complete all parts of the job

We Offer:

  • • Great benefits including medical, dental, vision, LTD, Life insurance and a 401k match!
  • • The opportunity to join our company as we experience record growth
  • • A fun and successful team culture – see links below to watch our videos and learn more!

This position plays a critical role in our customers’ experience as they go through the window & door purchase and installation process. Your work will make a significant impact!

Our Company Culture: https://www.youtube.com/watch?v=EPbMEkadPME

One Word: https://www.youtube.com/watch?v=pH9rVNWuCz8

How We Care: https://www.youtube.com/watch?v=WpwZYZ4JFjk

Pella Windows and Doors by Horne

About Pella Windows and Doors by Horne:

What is our Company Mission?

-To be the window and door supplier of choice, providing products and services of exceptionally high quality in a package that gives our customers the best value in the industry.
-To be an employer of choice, comprised of highly talented team members who share a vision of a challenging, rewarding and enjoyable work environment.
-To achieve financial strength through a profitable growth, thus securing the future of our team members and their families.

Company website: http://www.PellaWestMichigan.com

Company address: 2120 Oak Industrial Drive NE Grand Rapids MI 49505

Other applicants: 20+

20+ other people applied to this job.

Posted date: 10 days ago

View all Jobs at Pella Windows and Doors by Horne

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