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Sales Development Representative

Pela Case in Kelowna, BC, Canada


CA$42,000 to CA$48,000 Annually

Benefits Offered

Dental, Life, Medical

Employment Type


Why Work Here?

“We are committed to a waste free future!”

Wanted: Sales Development Rep
Do you want to work for David instead of Goliath, are you an entrepreneur in a salesperson’s body? Would you rather come to work in jeans? Does the idea of making a positive impact on the planet while being part of a high-performance team excite you?


  • Are really interested in electric vehicles
  • Appreciate a good debate, even with your boss
  • Figure out how to fix it instead of who is to blame
  • Paid for your own stuff when you were a teenager
  • Are excited about building empowered teams
  • Have pulled recyclables out of the trash


  • Believe we do not inherit the earth from our ancestors; we borrow it from our children
  • Work to protect and restore the environment
  • Aren't afraid to make mistakes as long as we learn
  • Care more about your values and intelligence than your experience
  • Are committed to creating team dynamics that create empowerment vs. entitlement

Our Core Values:

  1. Commit to a culture that builds a strong COMMUNITY
  2. Foster CREATIVITY to inspire fresh innovation
  3. Embrace COURAGE by taking action despite uncertainty
  4. Live with Awareness and CONSCIOUSNESS of our choices

The Opportunity:
Be the reason the expectations of our customers are consistently surpassed. Discover opportunities for new customers we can bring on board. Working from our office in Kelowna, BC and reporting to the Retail Executive, you will play a major role in recruiting new customers, fulfilling custom orders, and helping our company continue to grow.

The Responsibilities:

  • Research and identify potential customers
  • Maintain world class customer service, while acting as the primary point of contact.
  • Demonstrate your understanding of the customers’ unique needs from initial contact, through to the arrival of their shipment, ensuring expectations have been exceeded, throughout the process
  • Maintain the customer databases; you will own the customer database and keep it organized at all times with customer contacts, roles, addresses, etc.
  • Prepare correspondence and sales kits
  • Manage all inbound customer requests; qualify leads, drive opportunities and handle price objections
  • Drive sales, while striving to consistently exceed set targets by assessing customer needs, identifying opportunities and supporting the completion of orders
  • Reaching out to existing customers, ensuring satisfaction throughout the lifecycle, proactively asking for re-orders
  • Own the custom orders process from quote to delivery, constantly avoiding acceptance of the process as it is, and considering how the process could improve, engaging the team as needed to implement

Qualifications: (what might describe you)

  • You have previous experience in a sales or customer service role
  • You have exceptional organizational and communication skills
  • You feel very comfortable with technology, including office software and admin tools
  • You manage your time with excellent efficiency and skill
  • You are the most detail-oriented person you know
  • You enjoy connecting with folks across titles & responsibilities; you can chat with a CEO, admin assistant, or marketing manager, and make each feel important.
Pela Case

About Pela Case:

Mission - We develop aspirational products made with environmentally sensible materials that make a positive impact on the quality of life of our customers, our team and our planet.

Motto: Everyday products without everyday waste.

Mantra: Believe in Better!

Company website:

Company address: 604-460 Doyle Ave

Posted date: yesterday

View all Jobs at Pela Case