Peak Living is currently seeking a Traveling Compliance Specialist to join our team! Under the direction of the Vice President of Compliance, the Traveling Compliance Specialist is responsible for assist communities in compliance requirements by processing new move in files, processing past due certifications to assist bringing properties back into compliance and assist in property compliance set up at the time of transition in accordance with Peak Living standards. Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on needs.Expected to travel 50% 75% of the time.
At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues rapid expansion through acquisitions. We believe successful growth is best achieved by developing high quality teams and empowering them in their roles to boost property performance.
Knowledge / Skills / Ability
Extensive knowledge of compliance and ability to complete re-certifications and full certifications
Ability to independently establish priorities, manages time effectively, and fulfills assigned objectives and projects.
Ability to respond to and resolve unexpected problems and handle priority changes in a fast-moving, fluid environment.
Demonstrated proficiency in Yardi.
Good verbal and written communication skills, strong organization skills, and ability to work well with onsite staff, customers, supervisors, corporate office associates and vendors.
Able to clearly and succinctly explain and train employees on the compliance process.
Ability to set expectations and motivate employees to meet those expectations and achieve success for their community.
Ability to assess employees' strengths and weaknesses and provide effective feedback on such.
Must be able to effectively communicate, comprehend, speak and read in English. Bi-lingual candidates are encouraged to apply.
Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting.
Demonstrated understanding of property operations, with emphasis on LIHTC regulations and to support contract enforcement, including collections.
Preferred Education and Experience
High school diploma or equivalent GED.
A minimum of three (3) year's experience as an on-site Community Manager, with tax-credit experience, in multi-family housing
College education, CAM or ARM certification preferred.
Assists and/or supports leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information, setting appointments, showing ready and model apartments, generating quotes, closing and securing deposits, and assisting the prospective residents with rental application completion and credit verification processes.
Train employees on compliance processes
Work with compliance partners to generate results
Provide frequent feedback to your manager on compliance issues/problems you are seeing at assigned properties.
Assists in preparing all paperwork specific to new and renewal lease agreements.
Lease renewal letters -- Determines renewal rates and assists in delivery of renewal letters as well as, to complete related customer follow up to secure renewals.
Recommend rental rate adjustments or concessions to the Regional Manager necessary to increase rental activity.
Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
Reporting responsibilities include: Preparation of weekly and monthly reports, preparation of 3-Day demands, delinquency report updates, other income and utility tracking spreadsheets, move-in/move-out inspections, preparation of invoices, final security deposit disposition reports and any other reports requested by the Regional Manager.
Oversees decision making processes in order to gain and improve management knowledge up to and including responsibility for the consequences of these decisions.
Supports and participates in fulfilling the customer service and leasing standards.
Identifies areas for improvement and offers suggestions to improve the efficiency, productivity, and profitability of the community.
Peak Living offers a competitive compensation package including monthly and quarterly bonuses, health, vision, dental and life insurance and discounted rent program.