Apply Now

By checking this box and applying, I agree to SMS Terms and to receive automated notifications at the phone number entered above. Consent is not required to apply to this job.
Attach Resume: or enter text
Posted on

Operations Manager - Dish Department

PEAK Event Services in Woburn, MA, USA

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type


Why Work Here?

“Awesome team, great environment, room for growth and a lot of fun!”


The Dish Department Manager guides and directs the Dish Team in carrying out objectives set directly by the Dish Department Manager and the Upper Management Team. The position reports to the VP of Operations in a direct reporting relationship. This position is responsible for overseeing all operational aspects of the Dish Department. The Dish Department Manager places a strong emphasis on teamwork and works with employees into the Department to ensure that they are adhering to their schedules, performing the work that is assigned to them, and that all necessary work is performed in an excellent manner. The position oversees the Dish Department at the Woburn, MA location.


The primary duty of the Dish Department Manager is to manage and oversee the Dish Department. Duties, tasks and achievements include but are not limited to the following:

  • Supervise the day to day operations of the Department
  • Train new employees on proper Departmental procedures
  • Conduct performance management of employees
  • Pack items that are needed for specific events
  • Coordinate employee break and lunch times
  • Assist in the creation of weekly employee schedules
  • Assign employees to tasks for the day
  • Ensure the fulfillment of daily orders
  • Oversee the collaboration of managers interacting with the Sales team to create and fill last-minute orders
  • Troubleshoot and resolve Departmental issues
  • Collaborate with Department Managers and Supervisors to create more efficient processes and procedures
  • Meet monthly/quarterly/annual operational measures
  • Develop and maintain the necessary workforce to accomplish daily goals in a productive and efficient manner
  • Regularly meet with the Dish Department Manager to review weekly operations activities, progress on goals, and the status of all operational performances
  • Maintenance of the Department as needed
  • Respectful interactions with multi-lingual team, internal customers, Leaders and clients
  • Follow and give direction to safely perform all tasks assigned
  • Other duties as assigned


  • Must be able to report to work as scheduled
  • Must be able to work long days as necessary to complete work
  • The commitment to work the hours that the job requires, particularly during seasonally peak times of the year in order to accomplish all responsibilities
  • Must be able to repeatedly lift and carry up to 50 pounds
  • Must be able to work in team environment and be willing to follow the directions of the Department Manager
  • Strong organizational skills
  • Effective communication skills
  • Must be professional in appearance and behavior
  • Must be willing to perform tasks as assigned in the a safe and conscientious a manner, respectful of co-workers, customer and PEAK property


· Salaried / Dependent upon experience

· Medical, dental and vision insurance as well as a flexible spending account as offered to all employees

· Company-Paid Life Insurance, Accidental Death & Dismemberment Insurance and Short Term Disability insurance

· Vacation/Sick/Personal time through our Paid Time Accrued (PTA) Policy

· 401(k) Plan with a generous Company-Match

· Discounted movie tickets

· Discounts on employee rentals

PEAK Event Services

About PEAK Event Services:

Peak is New England's leading event rental resource. Our combined experience and expertise has allowed our people to establish relationships with the area's most respected event planners, caterers, corporations, charities and venues. Our unmatched selection of items from tents and furniture to glassware and linens to create behind-the-scenes magic. Peak is more than a rental company. We are a collaborative team with round-the-clock dedication to our customers and a passion for perfection and innovation. We go above and beyond. We offer a hands-on approach with a friendly atmosphere that our employees enjoy working in. Our compensation and benefits packages are highly competitive as we seek to hire the best talent in the industry!