Responsible for providing exceptional inside sales support and customer service to PDU Cables customers and regional sales managers. Provide prompt and accurate product information related to pricing, product features, and delivery. Regular and consistent attendance is an essential function of this position.
Work with customers and regional sales managers providing quotes, shipping information, production scheduling, etc.
Load cable configurator for creating and updating formal quotes.
Communicate with production, accounting, marketing and the sales managers to achieve complete customer satisfaction.
Enter sales orders and document information per established processes.
Respond to customer requests to return merchandise by completing initial RMA paperwork.
Perform cable take-offs from customer blue prints.
Maintain files related to customer quotes and past order information.
Back-up other inside sales representatives on telephone, order entry, configurator, etc.
Represent PDU Cables in a professional manner.
Promote professionalism and goodwill within the Power Distribution Cabling market.
Maintain positive relationships with all customers, business vendors and co-workers.
Skills and Experience Required
Minimum of (3) years of customer service and inside sales experience in a technical field.
Knowledge of general sales practices and core skills to provide great customer service and support.
Ability to learn the data center industry, product line, pricing practices and market.
Ability to communicate effectively; both verbally and in writing.
Ability to assess a situation, draw a valid conclusion, and make sound recommendations.
Ability to multi-task and manage deadlines effectively.
Proficiency with computer programs: Word, Excel, Outlook, Syspro.
Expert level typing skills.
Exceptional data entry and customer service skills required.
Degree in sales, business, marketing or related fields a plus.
If you are a hard-working, self-starter who has the work ethic and drive to be a part of our PDU Cables Sales Team and you have the required experiences we need to fill our open position, please apply immediately from our Zip Recruiter posting; or by sending your resume to firstname.lastname@example.org
Contact Jodie Anselmo, Talent Acquisition Specialist for more details at (612) 930-9396.
About PDU Cables:
About PDU Cables Established in 1981, PDU Cables is an independent cable assembly company that is the leader in quality and innovation. At PDU Cables, our mission is to provide superior customer service, knowledge, and value while exceeding the expectations of our data center design and construction partners. PDU is the preferred supplier of UL Listed under-floor cable assemblies, the AirGuard Cable Seal product line, and other complimentary products.
We are an award-winning organization with an experienced group of employees in all divisions who excel in their individual roles by meeting the company’s goals and team metrics. Our employees are considered leaders, achievers and individuals who strive to perform at their very best each day! We appreciate the fact that you have considered our organization as a potential employer and we are looking forward to having the opportunity to meet with you!
For more information, check us out at: EMAIL: email@example.com WEB: Pducables.com and Engproducts.com
PDU Cables is a division of Engineered Products Company Engineered Products Company (EPCO) is the premier brand supplier of specialty products to Electrical Distributors and Contractors. EPCO has supported the electrical industry since 1976 by supplying a broad range of standard and unique consumables for commercial, industrial, residential and agriculture buildings.