“Come experience representing the Ultimate Driving Machine!”
P&W BMW is looking for an outgoing person with a knack for hospitality and a love of technology to become our next BMW Genius. This is not a sales position. This is a great opportunity to get into the car business with no pressure to sell!
The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail. Quality and passion are what sets us apart from our competition. Our employees are our strongest asset and have contributed to the continued success of our organization.
Duties and Responsibilities:
· Provides comprehensive product information throughout the sales process, including vehicle configuration, product presentation, test drive, delivery/handover and customer service after purchase
· Supports the client advisor in product related tasks and activities
· Greets customers in the sales and service departments and introduces BMW Genius services
· Provides extensive and customer oriented product experience and explains complex features based on customers’ actual needs
· Utilizes app and web-based systems to help facilitate the sales process, optimize customer satisfaction, and ensure consistent delivery execution
· Be the vehicle expert. Know the in’s & the out’s of product offerings, optional packages & latest technology Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
Qualifications and Skills
· Enthusiastic with high energy throughout the workday
· Outgoing and friendly personality.
· Quality customer service skills.
· Strong interpersonal and communications skills one-on-one and over the phone
· Persistent, competitive and good work ethic
· Focuses on the customer’s needs to enhance dealership experience
· High School Diploma preferred
· A passion for BMW required
· Valid driver's license with acceptable driving record according to dealerships guidelines.
Company address:4801 Baum Blvd Pittsburgh, PA 15213