Posted on

Client Success Specialist (Customer Support)

Last online 34 minutes ago

Compensation

$30,000 to $40,000 Annually

Benefits Offered

Vision, Medical, Life, Dental, 401K

Employment Type

Full-Time

Come be an integral part of a high-energy, venture-backed, tech startup! Omadi was recently listed as one of 16 Emerging Elite Utah companies by MountainWest Capital Network. We are looking for a sharp, full-time, Customer Support Representative to help us during this exciting growth phase of our company. We offer tons of growth opportunities, competitive pay, and great benefits!

What You’ll Do:

· Help customers troubleshoot and resolve system difficulties

· Answer questions about the Omadi software and phone systems

· Help maintain customer happiness and enable their success by ensuring the system is running properly

· Promptly resolve any assigned trouble tickets

· Help the team become a stellar force for customer satisfaction

· Process and provision GPS units for client purchases

Requirements:

· Experience working over the phone with customers

· Comfort with basic computer components

· Have the heart of a teacher

· Troubleshoot and fix problems quickly and efficiently

· Manipulate data in Excel

· Traits - Empathy, Positivity, Patience, Clarity in communication

· Excited to learn new things, expound on previous knowledge, and contribute to overall team performance

· Must pass drug test

Benefits:

· Generous health benefits with up to 100% covered

· Healthiest You

· HSA/FSA

· Dental

· Vision

· Group Basic Life Insurance

· Supplemental Life Insurance (optional)

· Paid Time Off

· Great work environment

· Growth potential

Omadi

About Omadi:

Omadi is a fast-growing tech startup at the mouth of beautiful Provo Canyon in Utah. Founded in 2011, it has grown from a basement dev shop to what it is now, commanding high valuations from some of the most respected venture capital firms. Omadi serves transportation, private security, repossession, and towing businesses to give company executives greater visibility into their businesses and make them more profitable and easier to manage. Omadi received the Gold Award for telematics at the Connected World Awards in 2015 for its GPS solutions on mobile and vehicle installations. Additionally, Omadi was announced as one of Utah's "Emerging Elite" by the MWCN in 2015.

All Jobs at Omadi http://omadi.com/

Posted 4 days ago

Apply Now

By checking this box & applying, I agree to SMS Terms and to receive notifications at the phone number above.
Attach Resume: or enter text