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Network Analyst (Level 2): CCNA, System Support Admin/Engineer in NYC

Posted 1 year ago in Information Technology



Great opportunity with an extremely strong and stable company!

Mid level network support with many responsibilities!

Reports directly to Systems/Operations Manager & IT Director!


As a Network Analyst, you would be responsible for Tier 1 and Tier 2 support, in a very fast paced, mission critical environment. Must have a strong knowledge of CISCO routers, firewalls & switches, Citrix, MS Active Directory, Email Messaging Systems, and strong organizational/time management skills.

You would be responsible for responding to:
  • Automated network alarms
  • Customer calls via Help Desk
  • Vendor notification of network outages
  • Fault isolation of basic/routine network issues
  • Report findings to appropriate service centers
Additional support tasks include:
  • Video Conferencing
  • VoIP
  • Citrix
  • Active Directory
Essential duties:
  • Coordinates the install, test and tune-up of network items to support high speed data network
  • Initiate various types of trouble/support tickets
  • Maintain network configuration
  • Coordinate all network changes and activities
  • Work with engineering, provisioning, and regional management to deploy and activate network.
Must have CCNA. MCSE, CCNP OR CCIE would be a big plus!

About NYC Law Firm:

Our client is a leading national law firm, with offices all over the country. They've been well respected since the 1800s, and are known for being a very good employer. This is a great opportunity with a great company!!

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