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Office Manager Behavioral Health Agency

NEW LIFE SUBSTANCE ABUSE & BEHAVIOR Virginia Beach, VA, USA

Compensation

$17 to $22 Hourly

Employment Type

Full-Time

Why Work Here?

“Flexible hours, dedicated management and support staff.”

New Life SABC Counseling Center is seeking a Full-Time (38 Hrs/week) Practice Manager to join our team!

The Practice Manager partners with clinical leadership to ensure the efficient and effective operations of the practice with up to 10 staff members, counselors and interns.

Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational policies, care policies, regulations,

and standards of procedures. Accountable for personally monitoring and engaging team members and

other resources to improve financial performance, quality, patient experience, and team member performance.

Responsibilities include but are not limited to:

Answer busy phone lines - respond to questions, provide information and schedule appointments

Ensure collection of co-payments and balances due at check-in of each client.

Ensure proper entry into financial & appointment system (TheraNest)

Ensure that each counselor and client are notified of upcoming/changed appointments

Verify funding authorization from various referral sources and perform verification of insurances

Maintain organized filing systems and electronic records

Disseminate all incoming faxes and ensure timely responses as needed

Verify validity of coverage for services provided with various funding sources, including insurance companies, department of corrections and other agencies and localities

Ensure all claims and invoices are submitted timely to ensure timely filing and payment

Follow up on outstanding receivables (insurance claims and invoices) with insurance companies and other agencies

Supervise and mentor staff and interns, to include performance evaluations and address / document any concerns

Develop schedule and coverage needs for staff and counselors

Perform all other office and administrative functions as required

Qualifications:

Must have minimum of 1-year experience with HIPAA, PII and working in a Behavioral Health setting - this is required

Must have minimum of 1-year experience with managing/supervising people

Experience with verifying Insurances

Experience with submitting insurance claims and investigating denials

Ability to prioritize and multitask

Excellent written and verbal communication skills

Demonstrated experience working with difficult clients/patients

Strong attention to detail and strong organizational skills

Must be available to work various days, including daytime & evening hours.

Business Hours are as follows: Monday - Thursday 10am-7pm, Friday 10am-3pm, Saturday 8:45am - 1pm

About NEW LIFE SUBSTANCE ABUSE & BEHAVIOR:

New Life SABC Counseling Centers, established in 2006, is an outpatient substance abuse & mental health counseling and behavioral health service provider for the Hampton Roads area.

Company address: 2697 International Parkway, Ste 104-1, Virginia Beach, VA 23452

Posted date: 5 days ago

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