Medical Receptionist/Front Desk

My Psychiatrist, PLC Reston, VA, USA

Benefits Offered

401K, Dental, Medical, Vision

Employment Type


Why Work Here?

“My Psychiatrist staff experience the benefits of a private practice, while enjoying a pleasant, family-centered organization.”

My Psychiatrist is in need of a medical receptionist/patient care coordinator for out patient mental health practice in Reston VA. Must be reliable and flexible with excellent customer service skills.

Job Responsibilities:

  • Welcomes and greets all patients and visitors, in person or over the phone.
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal, insurance and financial information.
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staf.f
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
  • Always protects patient confidentiality.


  • Education: Some college; Associates/undergraduate degree preferred.
  • Knowledge of medical/clinical procedures, minimum 1 year experience.
  • Knowledge of office procedures, administrative processes and procedures, insurance processing, preparing patient charts, and basic computer skills.


Skills: Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization and scheduling.

This is a full time position with health insurance, paid vacation, paid holidays.

Pay based on experience.

Benefits after 90 days

401K after a year

Job Type: Full-time

COVID-19 considerations:
All patient appointments are online for the near future. Limited staff in office. Each person has a separate work area.

My Psychiatrist, PLC

About My Psychiatrist, PLC:

My Psychiatrist is a large and growing multi-disciplinary, culturally diverse outpatient mental health practice in Reston, VA. We provide medication management, therapy, and testing services to clients with a broad range of mental health concerns.