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Compensation

$16 to $18 Hourly

Employment Type

Full-Time
Modern Remodeling Inc. was founded in 1990 and is a leader in the Restoration Industry. Our primary focus is providing each customer with a positive experience throughout the life cycle of their project. We are looking for a Receptionist to join our Team who is customer service oriented, dedicated, and hard working. The Receptionist is responsible for working day to day to greet customers, assisting with scoping jobs, screening, and transferring phone calls to the appropriate party. They will also ensure that our filing system is maintained, data entry is accurate, and customer service standards are met daily.
Duties and Responsibilities
  • Answering multiline phone system, directing calls to appropriate party, and scoping new jobs as needed
  • Distribution of Email, Mail, Faxes and Voicemail
  • Maintaining Filing System – digital and paper files
  • Data Entry and Auditing of data
  • Coding trade and vendor invoices
  • Processing/recording trade and vendor invoices
  • Assisting with collections of funds - generating invoices, following up with customers and insurance companies regarding funds
  • Maintain inventory of supplies and create supply orders as needed
  • Trades Check Distribution
  • Assisting with document editing, graphic design on website and social media posts
  • Providing support to management and staff as needed
  • Other Duties:
    • Order business cards
    • Notify staff of deliveries and visitors
    • Assist various departments as needed
    • Special projects as assigned

Candidate Requirements
  • Knowledge of Microsoft Office applications (Outlook, Word, Excel)
  • Experience using CRM software preferred
  • Excellent Customer Service Skills
  • Excellent Verbal and Written Communication
  • Excellent organizational skills
  • Detail Oriented
  • Ability to problem solve
  • Ability to work in a team environment
Benefits
  • Team environment
  • On the job training
  • Health Insurance - medical, dental and vision