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Position: Nortel PBX Field Technician

Location: Pittsburgh, PA and surrounding areas

About Us

At MISource Inc., we connect individuals from a variety of industries with respected companies, both nationally and internationally. Each day, our Recruiters are presenting our clients with talented industry professionals for their most in-demand positions. To accomplish this, the MISource staffing team will invest the time to understand your goals, work experiences, and career objectives. To search for other exciting opportunities in your area, visit our website at www.misource.com.

Our client is a leading provider of consulting, implementation and support services for Unified Communications solutions. Their dedicated engineers have aligned themselves with key technologies which has allowed them to become a leading integrator of advanced communication technologies.

Job Description:

Candidates will be responsible for the day to day installation and maintenance of our Avaya / Nortel PBX, BCM 50 and 450 systems, Fiber remotes and Call Pilot VM systems. Working knowledge and certifications on Cisco and Data Systems is an important plus. This includes experience installing and maintaining data switches , routers, and networks. Must be familiar with Option 11C to 81C.

Essential Duties:

  • Experience with Nortel CS1000 multi group systems including IP telephony and Call Pilot voicemail multimedia solutions. Proficient in CS1000 and exposure on release 7.5. Familiar with Voice Systems, Symposium Voicemail and Avaya Contact Center Software.
  • Integrate Nortel, Avaya, Cisco systems with existing customers LAN,WAN, and e-mail servers
  • Implement, deploy and support Nortel, Avaya and Cisco Voice and Data Systems.
  • Install, configure, maintain and upgrade systems serviced by our customer
  • Implement Quality of Service within the data network
  • Ensure customer satisfaction


• Degree or Certification in Telecommunications, Electronics and Engineering.

• Four years’ experience in designing, implementation, integrating and supporting Legacy Nortel products including Voice Systems, Symposium Voicemail and Avaya Contact Center Software.

• Experience with Nortel CS1000 multi group systems including IP telephony and Call Pilot voicemail multimedia solutions is also desired.

Technician would be provided a service vehicle to commute between sites.

MISource, Inc. is proud to offer a comprehensive selection of benefits to our employees including

• Health

• Dental

• Vision

• Term life insurance

• Short-term disability insurance

• Critical illness insurance

• 401(k) retirement savings program.

MISource, Inc. is an Equal Opportunity Employer and is dedicated to fostering diversity in the workplace. MISource utilizes E-Verify. Interested Candidates, click “Apply Now”, or contact the MISource office at the number listed below

About MISource, Inc.:

MISource offers the industry what others cannot; a completely flexible staffing solution. With expertise in the placement of contract and permanent professionals, MISource offers ready access to the talents that drive today's technology.

To meet the demands of the dynamic world of technology, MISource has constructed professional teams to service the staffing challenges faced by the today's companies. MISource provides its clients the most qualified experts on temporary contract, temporary to hire contracts, and permanent placement.

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