Reference #:60870Empowering patients starts with you. It starts with the chain of events you initiate when you work on the combined team of McKesson Specialty Care Solutions and US Oncology- a chain that extends across the country uniting a network of community-based cancer clinics and resulting in millions of people getting more from their healthcare.
Across McKesson Specialty Care Solutions and US Oncology, our team affects the full continuum of healthcare - ultimately helping to improve the patient experience at the individual level. Our specialty pharmaceutical programs offer a significant impact for our customers and their businesses. The Distribution Services segment of our company is dedicated to the wholesale distribution of specialty pharmaceuticals - focusing on oncology and other specialty products. Our Specialty Patient Services group provides compliance and adherence programs, as well as reimbursement hotlines, patient assistance and support programs and the managed distribution of pharmaceutical products. Our Specialty Solution Center is the largest single-site call center in healthcare, offering a centralized approach to optimize manufacturer product reimbursement and access. Our US Oncology operations unite one of the nation's largest health-care services network devoted exclusively to cancer treatment and research, and is a pioneer in community-based cancer care. Annually, the united network of more than 9,000 physicians, clinicians, nurses, and administrators delivers integrated cancer care to more than 850,000 cancer patients in community-based clinics located in 41 states.Position DescriptionPosition Summary:
As a process improvement, quality consultant and change agent assigned to defined business areas, drives significant results by leading mid to large complexity process improvement projects focused on supporting growth, customer satisfaction, and productivity in the four key oncology practice processes: Care Delivery, Revenue Cycle, Drug management, and/or Referral Development. Provides process improvement leadership and has a thorough understanding of process improvement methodology, project management and change management. Indirectly responsible for development of practice level resources. Acts as operations consultant to US Oncology Network leadership. Enters the corporation through a major talent pipeline for McKesson Specialty Health and McKesson as a whole. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Apply Lean Six Sigma techniques to complex projects that lead to significant results by leading process teams across either 2-4 practices or one major program that spans the entire network.
Using a defined approach, implements and applies US Oncology Network process improvement blueprints.
Responsible for defining, researching, planning, building business support, and selection of a change agent team in order to reduce cycle time, improve profitability, increase effectiveness and efficiencies. Establishes local process ownership.
Monitors performance and improvements in key metrics.
Builds & reaches consensus with practice leadership concerning identified problem areas and pursing recommended solutions to increase growth and to improve productivity.
Demonstrates comfort with consulting for executives and highly educated business leaders (such as community-based oncologists
Acts as a change agent/coach to instill and sustain changes.
Trains, mentors & coaches Green Belts on how and when to use Lean and Six Sigma Tools.
Identifies and captures opportunities to improve and automate processes for sustained efficiencies and savings.
Promotes the use of metrics and data to drive project focus. Accountability for functional, business, and company, practice, or department objectives.
Constantly seeks, develops, shares, and implements best practices among fellow process improvement coaches and clients.
Develop and present process result presentations to senior management
Run Workflow Simulation Modeling software to increase utilized capacity for infusion and exam rooms within practices.
Provides input to the development of curriculum and related training modules to educate US Oncology management and personnel in the principles of the developed process improvement methodology and related toolset.
Assists in the delivery of training.Minimum Requirements5+ years experience in delivering significant positive business impact in a dedicated Black Belt, project management, or other role in a healthcare, business or manufacturing environment.Additional Knowledge & SkillsCritical Skills:
Proven results managing Lean Six Sigma significant projects.
Proficiency with Lean Manufacturing tools and methods
Strong project management skills.
Knowledge and techniques from an industry recognized leader
Ability to demonstrate leadership without formal authority.
Teamwork, ability to coach others, motivate, build consensus, and respect.
Facilitation skills to encourage new ideas and participation.
Influence and change management skills to gain commitment at all organizational levels.
Ability to bring assignments to successful completion.
Ability to adapt to new challenges and new environments.
.Education4-year degree in related field or equivalent experienceCertifications/LicensureCertified Black Belt in Six Sigma is required
Lean Silver or Lean Master Certification is preferredPhysical RequirementsGeneral Office Demands
80% travelThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 30 pounds.
Requires vision and hearing corrected to normal ranges.
Work will require frequent travel by air or automobile, up to 80% of workweek on average.
About McKesson Corporation:
McKesson helps health care providers improve business health and deliver better care to patients. As a pharmaceutical distributor and health care information technology company, McKesson provides systems for medical supply management, clinical workflow, practice management, pharmacy automation and care management.
Saving lives starts with you. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.
As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers supply, technology and care management solutions to over 26,000 retail and 5,000 health system pharmacies nationwide. Our company includes three segments: Our domestic network of distribution centers ensures that our customers - and their patients - receive the right medicines and medical supplies at the right time. Our IT segment provides service and support for more than 2,400 systems in independent, chain, hospital, clinic and nursing-home pharmacies across the country. We work hard so that pharmacists can spend their time on patients - not paperwork. Our Center for Financial Services plays a critical role in ensuring that hospitals, pharmacies and retail chains receive pharmaceutical products quickly - usually within 24 hours. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.