Stohlman Subaru of Sterling is in search of two Express Service Advisors. Our Express Service Advisors enjoy a 5 day work week, great annual income, and plenty of time off to enjoy life along with a relaxed family atmosphere. If you are tired of being just a number and feel as if you don't matter to your current employer, you need to apply.
We would love to speak with you about joining our ever-growing family, for a confidential interview please send a resume.
What We Offer
LARGE INCOME POTENTIAL
5 day work week
Daytime Work Hours
Company Paid Training
Unlimited Growth Opportunity
Health, Dental & Vision
Fun & Competitive Environment
Service Consultant Responsibilities
Analyze customer service requirements and inform of all available services.
Administer customer repair orders, provide appropriate consultation to our customers for various products and services.
Manage all customer issues and resolve all complaints effectively.
Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
Develop and maintain a professional relationship with colleagues to provide exceptional customer service.
Analyze customer requirements for products and services and provide consultation.
Assist our customers in selecting the optimal and most beneficial services for his or her needs.
Prepare documents for all customer interaction and ensure follow up on all pending issues.
Assist customer service employees and provide backup support.
Develop and maintain an effective relationship with customers.
Monitor all customer calls, analyze problems for products and services, and ensure the optimal solution for the same.