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Express Service Advisor

Stohlman Subaru of Sterling is in search of two Express Service Advisors. Our Express Service Advisors enjoy a 5 day work week, great annual income, and plenty of time off to enjoy life along with a relaxed family atmosphere. If you are tired of being just a number and feel as if you don't matter to your current employer, you need to apply.

We would love to speak with you about joining our ever-growing family, for a confidential interview please send a resume.

What We Offer

  • 5 day work week
  • Paid Vacations
  • Flexible schedules
  • Daytime Work Hours
  • Company Paid Training
  • Unlimited Growth Opportunity
  • Health, Dental & Vision
  • Fun & Competitive Environment

Service Consultant Responsibilities

  • Analyze customer service requirements and inform of all available services.
  • Administer customer repair orders, provide appropriate consultation to our customers for various products and services.
  • Manage all customer issues and resolve all complaints effectively.
  • Manage all customer inquiries through phone calls and emails and ensure appropriate assistance in compliance with company policies and procedures.
  • Develop and maintain a professional relationship with colleagues to provide exceptional customer service.
  • Analyze customer requirements for products and services and provide consultation.
  • Assist our customers in selecting the optimal and most beneficial services for his or her needs.
  • Prepare documents for all customer interaction and ensure follow up on all pending issues.
  • Assist customer service employees and provide backup support.
  • Develop and maintain an effective relationship with customers.
  • Monitor all customer calls, analyze problems for products and services, and ensure the optimal solution for the same.

Job Expectations

  • Experience in the Automotive Industry
  • Out Going Personality
  • Professional Appearance
  • Team Oriented
  • Pass Pre-employment screening

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