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Service Representative - LTC Pharmacy

M Chest Pharmacy in Houston, TX, USA

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Texas LTC Pharmacy looking for a Service Representative to serve our South Texas customers.

Responsibilities

  • Liaison for the nursing homes and pharmacy
  • Troubleshoot nursing home issues by communicating and listening to effectively resolve nursing home/pharmacy issues with appropriate internal company personnel
  • Visit all nursing homes within assigned region periodically and as needed
  • Create an environment to strengthen working relationships between the nursing homes and pharmacy
  • Works closely and communicates well with pharmacy staff and Director, Sales Manager and Sales Representatives for Sales and Marketing, Long Term Care
  • Perform random ER Box audits
  • Perform in-services and training sessions to educate nursing home staff on pharmacy/nursing home issues, software and sales/marketing initiatives
  • Provide guidelines for nursing homes for pharmacy policies and procedures
  • Participate in marketing events, such as trade shows
  • Participate in the new nursing home conversions to the company
  • Requires significant travel within an assigned region to current and potential customers with a willingness to work a flexible schedule and frequent overnight stays
  • Other duties as assigned

Qualifications

  • High School Diploma or equivalent
  • Unblemished TSBP Registration and CPhT Certification in good standing preferred or a willingness to obtain a certification upon hire
  • Three years equivalent experience in customer service/account management
  • Analytical, Solving Problems, Managing Projects, Customer Service Oriented, Strong Interpersonal Skills
  • Strong Oral and Written Communication Skills
  • Teamwork, Quality Management, Business Acumen, Diversity, Ethics, Organizational Support, Judgment, Planning/Organizing
  • Professionalism, Quality, Safety and Security, Adaptability, Attendance/Punctuality, Dependability, Initiative

EEO M/F/D/V

M Chest Pharmacy

About M Chest Pharmacy:

M Chest invests in quality team members to provide the best customer service to all responsible parties, patients, and nursing staff. We know our employees are the key to our success. We look forward to a lasting relationship.

Company website: https://mchest.com/

Company address: Houston, TX, USA

Posted date: 3 days ago

View all Jobs at M Chest Pharmacy