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Love Your Melon Customer Care Associate

Love Your Melon, Inc. in Minneapolis, MN, USA

Compensation

$16 Hourly

Employment Type

Part-Time

OVERVIEW
As a Love Your Melon Customer Care Associate, you will work with the Customer Service team to build and sustain an outstanding customer experience. You will be the main point of contact for our customers, primarily through email, using our customer service platforms. You will be responsible for making sure customers are responded to in a timely and courteous manner. The role requires diligence, the ability to problem-solve, and strong written communication skills. Ideal candidates will be self-motivated, highly organized and able to work in a team setting. Your work will impact the satisfaction of our customers and the lives of children battling cancer everywhere.

REQUIREMENTS/RESPONSIBILITIES
Manage and Respond to Customer Service Inquiries in a Timely and Courteous Manner
Communicate With a High Level of Verbal and Written Professionalism
Operate Customer Service Platforms and Respond to or Transfer Inquiries to the Appropriate Team Member
Maintain a High Level of Confidentiality Regarding Customer Issues and Information
Continue to Hit Goals and Exceed Expectations
Prioritize and Resolve Problems Independently
Embody the Mission of Love Your Melon
Understand and Adhere to the Core Values of the Team
Excel in a Fast-Paced, Dynamic Environment
Provide Team Members with Frequent Updates on Any Issues
Understand and Adhere to All Company Policies and Procedures
Exemplify a Welcoming and Energetic Presence
Work Collaboratively with the Love Your Melon Studio Team when Required
Maintain A Positive and Flexible Attitude

POSITION DETAILS
Position Type: Hourly Position - Seasonal (October-March)
Hours: 20-40 hrs per week
Opportunities Starting: October 7th, 2019
Compensation: $16.00 per hour

Love Your Melon, Inc.

About Love Your Melon, Inc.:

Love Your Melon is an apparel brand dedicated to giving a hat to every child battling cancer in America as well as supporting nonprofit organizations who lead the fight against pediatric cancer.

Mission: https://www.loveyourmelon.com/pages/ourmission

Company website: https://www.loveyourmelon.com/

Company address: 226 Washington Ave N, Minneapolis, MN 55401

Posted date: yesterday

View all Jobs at Love Your Melon, Inc.