ZipApply

Serena Business Manager Developer

Latitude, Inc. Herndon, VA, USA

Employment Type

Full-Time

Must be a clearable US Citizen

Responsibilities:
Primary responsibility will be to design/implement workflows within SBM
This individual will also be responsible for routine maintenance and monitoring of SBM system, documentation and testing
Lead users through requirements gathering, definition, and documenting the requirements
Support the requirements gathering and documentation, analysis, design, development, testing, demonstrating and deploying Serena SSM workflows to meet user's requirements
Update SBM application software components
SBM experience to include: Workflow Design including Sub tasking/Post Items, Application Scripting, Relational/Sub-relational fields, Auxiliary tables (interactive and externally managed), Security/groups and roles design. Notifications including: Rules, Escalations, Email Recorder Features. Custom Forms Design including: JavaScript/jQuery, Form Actions, Embedded Objects/Reports
Reporting experience to including Extensive Report Design (within client environment), Dashboards, Calendar Reports, Multi-table reports, Embedded SQL inside report parameters, Work Center, Feature Design, Troubleshooting
Recent experience with Orchestrations and web services with an understanding of:
Synchronous vs. Asynchronous, APIs, Data Importing
Microsoft Excel experience (pivot tables, v look ups, filtering, sorting, manipulating)
Routine monitoring of SBM logs
Troubleshoots complex problems that come from end users that requires research and new solutions
Defines and implements application level architecture design
Troubleshoots SBM application and process applications at an expert level and should be able to do Root Cause Analysis of complex issues
Design/Implement Serena workflows
Write specifications, how-to documentation, test plans, test reports, and best-practices
Develop training coursework and materials
Complete projects as requested and on-time
) Education/Qualifications:
License/Certification/Education: Normally requires a B.S. Degree in Computer Science w/5-7 years of experience. Experience: Qualifications:
Bachelor of Arts/Bachelor of Science in Computer Science, Computer Engineering or a related field or High School Diploma/GED and 8+years in an Application or SSM development role
5+ years of SBM experience to include: Workflow Design including sub-tasking/Post Items, Application Scripting, Relational/Sub-relational fields, Auxiliary tables (interactive and externally managed), Security/groups and roles design. Notifications including: Rules, Escalations, Email Recorder Features, Custom Forms Design including: JavaScript/jQuery, Form Actions, and Embedded Objects/Reports
Experience with SQL (back end of the application)
Knowledge of programming and troubleshooting
Knowledge of Configuration, management and troubleshooting of SBM components, Application Engine, Orchestrations, Notification Engine, Repository

Preferred Qualifications:
Business Process Management (BPM) knowledge/experience
Experience with Flowchart design

Powered by JazzHR

rbEQfSXdjE

Posted date: 27 days ago

View all Jobs at Latitude, Inc.