You will work to empower modern global trade for small and medium-sized enterprises (SMEs). We are looking for dynamic, brilliant, and kind team players to work alongside our B2B Operations team in providing customer support for our U.S.-based businesses.
● Handle incoming customer interactions, including phone calls, emails, and chats
● Deliver timely, friendly customer service replies and resolutions
● Use internal platforms to route customer inquiries to cross-functional teams*