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The Spa Front Desk Attendant is responsible for day to day operations of desk including setting appointments, working Micros, answering questions, creating gift certificates and ensuring cleanliness of spa and locker room.
Working Conditions & Physical Requirements
Significant portions of day require prolonged standing and moving around. Ability to visually review documents and computer screen throughout day.
Ability to walk or stand for extended periods of time during course of shift.
Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.
Due to the cyclical nature of the hospitality industry, Associates may be required to work varying schedules to reflect the business needs of the hotel.
Responsible for operating within hotel safety guidelines, including the safe and responsible operation of hotel equipment. Reports and addresses safety concerns as they arise. Ensures safe handling of chemicals in accordance with hotel and department standards and utilizes proper personal protective equipment (PPE) when appropriate.
High school diploma or equivalent vocational training certificate required.
Prior experience within a four star hotel brand preferred.
Computer Skill & Other Technical Skills:
Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required.
Ability to learn, utilize and communicate effectively via company issued communication devices (e.g. Nextel phones, etc).
Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
Licenses or Certifications:
Must be customer-service oriented and have excellent hospitality skills.
Must be able to calculate basic mathematic functions.
Posted date: 26 days ago
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