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Automotive Service Manager

Koeppel Auto Group New York, NY, USA

Koeppel Auto Group is always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Your professional development is one of our top priorities, so why we're proud to offer our staff members with a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! If you would like to join our team, apply here.

 

What We Offer

  • Medical, Dental & Vision Insurance

  • 401K Plan

  • Paid time off and vacation

  • Short/Long Term Disability

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Family-owned and operated

  • Discounts on products and services

 

Responsibilities

  • Ensure customers receive prompt, courteous, and effective service

  • Serve as a liaison between technicians and customers

  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer

  • Manage and hire technicians and service advisors

  • Interview and make new hires

  • Distribute work between technicians

  • Prioritize required services

  • Ensure customers have a positive dealership experience

  • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled

  • Spend quality time building relationships with the customers

Requirements

  • Technical automotive knowledge

  • Demonstrated ability to manage others

  • Organized and friendly personality

  • Dealership experience preferred

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Posted date: 24 days ago

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