Posted on

Entry Level Customer Service

Last online 23 hours ago

Compensation

$29,000 to $31,000 Annually

Benefits Offered

401K, Life, Dental, Medical

Employment Type

Full-Time

Kinetics Noise Control, Inc. a world leader in the field of noise and vibration control is seeking to fill an entry level position in our Customer Service Department. An ideal candidate would have 2-3 years of data entry and/or customer service experience with a manufacturing company. The position offers a competitive base salary, profit sharing, bonus, as well as a retirement and comprehensive benefit package.

Purpose: Process customer orders in a timely manner. Deliver those orders to our Engineering staff or Purchasing/Scheduling for manufacture. Answer customer questions/concerns via e-mail or by phone.

Essential Job Responsibilities:

  • Process orders received. Ensure those purchase orders contain payment terms authorized, correct pricing, & shipping instructions.
  • Work with various sales and engineering departments to ensure orders are entered correctly. Assign part numbers, manufacturer representative numbers & determine sales territory.
  • Check Manufacturers Representatives commission calculations for accuracy.
  • Make carrier assignments based upon customer requests and/or company prepaid carrier routing guide. Maintain & follow customer routing requests.
  • Ensure customer acknowledgements are sent timely after order is scheduled.
  • Process credit card payments on required orders.
  • Prepare return authorizations to customers for return of standard products after manufacturing approval.
  • Change or cancel orders per customer’s requests.
  • Trace lost or short shipments,
  • Must be able to work independently and work well with others in a team environment.
  • Excellent communication and organization skills, required.

Kinetics Noise Control

About Kinetics Noise Control:

We are an established manufacturing company located in Dublin, Ohio. Kinetics Noise Control has extensive experience in designing and manufacturing innovative products to control sound and vibration.

Company website: http://www.kineticsnoise.com

Other applicants: 20+

20+ other people applied to this job.

Posted date: 7 days ago

View all Jobs at Kinetics Noise Control

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