Customer Service Representative

Benefits Offered

Vision, Medical, Life, Dental

Employment Type

Full-Time

Please apply using the link below: https://chk.tbe.taleo.net/chk01/ats/careers/requisition.jsp?org=JUSTENERGY&cws=1&rid=3133

Customer Service Representative

Location: Mississauga Ontario

Your opportunity:

As the Trusted Advisor, deliver world class Brand Awareness and Loyalty by actioning customers’ Net Promoter Score feedback to improve the Customer Value & Experience.

Is Just Energy Group the place for you?

Just Energy Group is a leader in the energy sector offering green energy solutions, retail and commercial energy, and home services solutions.

Your key accountabilities:

  • Providing exceptional service for our valued customers.
  • Cultivate rapport with customers, build relationships and long term customer partnership
  • Promoting our products and company.
  • Handling customers professionally, meeting company and regulatory standards.
  • Accurately documenting interaction details.
  • Staying educated on corporate initiatives, market changes and process changes.

Characteristics:

  • Good listener
  • Sales-Oriented
  • Coachable
  • Team player
  • Ability to multi task
  • Ambitious
  • Adaptable
  • Forward thinking
  • Goal oriented

Your background includes:

  • High School Diploma or Equivalent.
  • College or University Education is a plus.
  • Call center experience is preferred, but we are willing to train the right people.
  • Strong computer skills and basic knowledge of MS Office.
  • Punctual and dedicated.
  • Great communication skills.
  • Grammatical competence (written and verbal).
  • Passion to succeed.
  • Positive attitude and competitive spirit.

What we offer:

  • Comprehensive benefits program.
  • A generous vacation allowance.
  • Eligible to participate in our Performance Based Incentive and Bonus programs.
  • Become a stake holder and share the profits when you participate in our Deferred Profit Sharing Plan, Registered Retirement Savings Plan and Stock ownership program.
  • A fast paced, dynamic, and energetic working environment with tremendous opportunity for growth.

Please apply using the link below: https://chk.tbe.taleo.net/chk01/ats/careers/requisition.jsp?org=JUSTENERGY&cws=1&rid=3133

About Just Energy:

Just Energy business involves the sale of natural gas and electricity to residential and commercial customers under long-term fixed-price or price-protected contracts (price protected for electricity). Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, and Texas. Just Energy is a subsidiary of Just Energy Income Fund (TSX: JE.UN). We are, and have been for some time, actively developing the launch of our Just Energy brand in the following jurisdictions: New York, Michigan, Ohio, California, Massachusetts, Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia, Delaware, and Alberta.

All Jobs at Just Energy

Posted 15 days ago

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