Leisure Travel Specialist

John Paul Manassas, VA, USA

Employment Type

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John Paul is the world’s leader in premium concierge services. At John Paul, people and innovation are at the heart of our business. Whether it’s to serve our numerous clients, prestigious members, or amazing employees, we uphold values of service excellence and an impeccable commitment to everyone.

This is an exciting time to come work with a global team of concierges and enjoy amazing employee benefits.


We are seeking a highly motivated Corporate Concierge with travel experience to be part of our growing team. In this role, you will handle a wide range of personal requests for clients, while delivering world-class customer service. If you are a self-starter with strong interpersonal and organization skills, then we want to hear from you! It's located in Manassas, Virginia.

Enjoy a flexible + hybrid work schedule

In this full-time position, you will work at our office on a 4 x 10 schedule, meaning that you'll work a 10-hour shift, 4 days a week. Here's what your work week will look like:

Monday: working from home

Tuesday, Wednesday, and Thursday: work with the team from the office in Manassas, Virginia

Friday, Saturday, and Sunday: scheduled days off — enjoy your 3-day weekend!

The base compensation is up to $44,000 per year, and, we are offering a $500 sign-on bonus too!


  • Fulfill a wide range of lifestyle and travel requests for clients
  • Cultivate and maintain professional relationships with clients
  • Document all request data, update client preferences as needed, and maintain vendor database on an ongoing basis
  • Achieve personal and team goals every month that are set by your manager
  • Assist in creating marketing collateral and contribute to service newsletters
  • Provide account coverage in manager's absence
  • Promote collaboration with team members, and management, to sustain a respectful work environment.
  • Adhere to company and client procedures and policies, including Dress Code, Attendance, and Punctuality.
  • Any other duties that are needed to drive to the vision, fulfill our mission, and abide by the values of this organization


  • 2 + years of travel planning experience with an emphasis on customer service required
  • Experience with international and domestic destination experience required
  • Travel agent, concierge, and/or hospitality background preferred
  • Strong computer skills including strong Internet research, Microsoft Office, and CRM
  • Strong verbal and/or written communication with strong attention to detail
  • Excellent organizational skills, time management, and attention to detail
  • Excel in building and maintaining excellent relationships with clients and colleagues.
  • Ability to work effectively in the position


    • Competitive salary, paid time off, quarterly bonuses, and other monetary incentives
    • Healthcare and Wellness benefits for eligible employees (Medical, Dental, Vision, 401K, and more)
    • Monday to Thursday schedule – enjoy your 3-day weekends!
    • Employee Assistance Program available 24 hours a day, 7 days a week, 365 days a year with confidential counseling and support
    • Employee engagement events (in-person and virtual) all year-round
    • Career growth opportunities
    • Access to an online library to learn key areas of the business
    • Exclusive discounts and travel programs with ACCOR Hotels and our preferred travel, gifting, and dining partners
    • Access to even more discounts for things like technology, cell phone plans, wellness programs, sporting events, theme parks, and even grocery coupons

    EEO — We are an Equal Opportunity Employer

    John Paul values diversity and respect in the workplace, it's integrated into our corporate values. We celebrate and welcome diversity and are committed to creating an inclusive and equitable environment. Persons with disabilities who may need accommodations for any part of the recruiting process are encouraged to discuss with the Hiring Manager during contact.



    US Work Authorization is required.

    Posted date: 11 days ago

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