We are currently looking for a highly organized E-Commerce Customer Service Associate. You will be the main point of contact for our website customers. Essential responsibilities include pulling (picking) and processing orders, contacting customers to update them on their orders/back orders, and resolving customer issues. You will work with shipping to ensure that all orders are sent out within 24 hours of order placement. This role also helps with the Customer Service phone line and provides coverage for the retail store.
The ideal candidate has at least three years experience in high-end retail, a passion for providing exceptional customer service, and excellent verbal, written and interpersonal skills. An interest in interior design and familiarity with our products is a plus. Schedule requirements include working Saturdays or Sundays.
Jayson Home offers a full benefits package including medical, dental, and vision insurance coverage, 401(k) plan, FSA, life and disability insurance, free parking, paid holidays and vacations and a generous employee discount.
For consideration, please submit your resume and cover letter and complete the online interview.
About Jayson Home:
At Jayson Home, beautiful things aren't just a passion. They are our obsession. For over twenty-five years, we've been scouring the globe for modern and vintage furnishings and home accessories designed to inspire. Timeless but always of the moment. Sophisticated but never stuffy. Edgy but elegant. These are our guideposts for collecting an ever-evolving mix of modern day and one-of-a-kind vintage furniture, tableware, lighting, candles, books, pillows, textiles and more.