INSZoom is the world’s largest immigration & mobility software company, with solutions for immigration lawyers, corporations, universities, healthcare organizations, and more. Our feature-rich, cloud-based software provides a comprehensive platform allowing clients to share and process valuable information online. INSZoom gives customers the ability to manage and process immigration applications quickly; staying compliant while doing so.
We’re a fun, fast-paced and innovative company who lives and breathes technology. We’re on a mission to simplify the challenges of global immigration and compliance through technology.
What we are looking for:
We need a passionate team leader who can strategically solve problems and manage multiple moving pieces regarding our customers onboarding, adoption and engagement to help our customers maximize their value while using INSZoom products and services. The ideal candidate must have previous project delivery and customer relationship experience. This person must also have excellent communication, motivational skills, and the ability to empathize with others and passionate about providing an exceptional experience for every customer.
Essential Tasks and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
You will oversee the US Implementation & Onboarding team.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate through clear speech and writing. The employee will be required to sit before a computer, use computer equipment and office software, and use office equipment including the telephone. Internal and external meetings will require the employee to stand; walk; use hands. The job requires the ability to occasionally lift office/exhibit products and supplies up to 15 pounds.
Position Type and Expected Hours of Work
This is a full-time position. Hours of work and days are typically Monday through Friday, 8:30 a.m. to 5:30 p.m. Work may require communication/teleconference with offshore teams which will need the person in this role to be flexible for communicating with stakeholders in different time zones.
This job is located in the INSZoom’s Pleasanton, CA/U.S. Headquarters office.
20-30% domestic and international (Canada) travel required.
All USCIS requirements for Employment Eligibility Verification (I-9) must be met.
The Company does not discriminate on the basis of sex, age, color, race, religion, marital status, national origin, ancestry, sexual orientation, physical & mental disability, medical condition, genetic information, veteran status, or any other basis protected by federal, state or local law.
INSZoom is the world’s largest immigration software company, with solutions for immigration lawyers, corporations, universities, healthcare organizations, and more. Our feature-rich cloud-based software provides a comprehensive platform that allows clients to share and process valuable information online, process immigration applications quickly and stay compliant while doing so.
We’re a fun, fast-paced technology company who lives and breathes technology. We’re on a mission to simplify the challenges of global immigration and compliance through technology.