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58 Customer Services Reps (CSRs) Needed For August 5th Start Date

InSync Consulting in Mcclellan, CA, USA

Compensation

$12.50 to $14 Hourly

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time

Why Work Here?

“• Paid Every Friday by Direct Deposit • Medical, Dental, Vision, 401k •”

InSync & Faneuil are once again hiring up 58 Customer Service Professionals for our next class starting August 5th 2019 supporting the 2019/2020 call center project.

We will be doing interviews all next week and potential offers will be made on the spot so it is your time to show us what you got!!!!

Please see below for more details about the job or visit www.916jobs.net for more information.

ABOUT THE JOB:
The Customer Service Professional (CSP) will serve the initial contact point for handling customer calls via telephone. These calls can range from very basic calls to complex calls requiring a high level of professionalism. The CSP will escalate calls based on a set protocol. Each CSP will be professionally trained on various call scenarios and call handling techniques.

JOB DETAILS

Pay – $12.50- $14.00
Shifts – Full Time
Locations – McClellan Park
Benefits – Yes!

Orientation & Training - 4 Week Training, Paid!

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Six months prior call center experience preferred. Prior experience in a healthcare contact center is highly desirable.
  • Knowledge of computer (pc) and internet applications
  • Knowledge of Microsoft Office applications
  • Excellent telephone tact and diplomacy
  • Excellent written, verbal and interpersonal skills, including correct usage of grammar and terminology, in communicating with supervisors, peers and customers
  • Proficiency in keyboarding/data entry (minimum 45 wpm)
  • Well-developed time management skills
  • Dependable, accurate and detail-oriented


HOURS OF OPERATION: Mon-Sat from 7:00AM to 8:00PM. Extended hours may include mornings, evenings, and/or weekends, Sundays will be required during peak season.

*ALL CANDIDATES MUST BE AVAILABLE TO WORK DURING ALL HOURS OF OPERATION.

BILINGUAL POSITIONS: Candidates who can fluently READ, WRITE, SPEAK, and TRANSLATE ENGLISH, SPANISH, KOREAN, HMONG, VIETNAMESE, MANDARIN, ARABIC, ARMENIAN, CAMBODIAN, FARSI, LAOTIAN, RUSSIAN TAGALOG, AND CANTONESE are encouraged to apply and may receive a bilingual pay increase.

RESPONSIBILITIES

Researches and documentation of call results.
Provides information to internal and external customers.
Processes follow up tasks.
Data entry
Flexible scheduling
Very strong computer and typing skills
Required to maintain specific call volume and quality.
Other duties as assigned.

REQUIREMENTS

  • High School Diploma or GED
  • Minimum 6 months call center or customer service experience
  • Ability to pass skills assessment testing
  • Ability to pass LiveScan Background
InSync Consulting

About InSync Consulting:

• Paid Every Friday by Direct Deposit
• Medical, Dental, Vision, Retirement Program like 401k

Company website: http://insynconline.net

Company address: McClellan Park 95652

Posted date: 2 days ago

View all Jobs at InSync Consulting