“HUM Nutrition is a fast-growing, extremely innovative company. Our environment is dynamic, creative and all opinions are valued.”
HUM Nutrition is looking for a CRM & Email Marketing Manager to join our growing team. The ideal candidate is well versed in the email space, ready to own email campaigns from top to bottom, can build personalized customer journeys and provide strategic recommendations. Interest in the beauty and wellness space is a plus.
This person must be a strong collaborator and work effectively across departments. They will report directly to the Director of Retention & Loyalty supporting primary goals of improving email engagement rates, retention rate, LTV and LTO.
· Knowledge of MySQL and relational db to create segments and custom email lists
· 3-5 years minimum in Email Marketing
· Experience working with email service providers (MailChimp, SendGrid etc.)
· Build, analyze and report on AB tests
· Email HTML code editing and troubleshooting
· Optimize emails to improve ORs and CTRs
· Implement win-back and abandoned cart emails
· Manage content campaigns to increase revenues per shipment
· Great attention to detail
· Experience on working with UX and UI
· Understanding of customer lifecycle management and churn prevention
· Create reports, provide data-driven recommendations
Additional Desirable Experience
· Knowledge in ESP Migration
· Experience with predictive modeling
· Subscription business model background preferred
About HUM Nutrition Inc:
At HUM, our mission is to help people look great and feel their absolute best. Our vision is to be the starting point of every beauty routine. As much as we believe that beauty starts from within, we believe success does too. Our mantra applies inside and outside the organization, with a culture that fosters the realization of one's best self. We have become the leader of the inner beauty category not only by providing our customers with an outstanding experience and clinically researched products, but also by providing all of our team members with the tools and support they need to succeed.
HUM lives by the mantra that Beauty Starts from Within. Our line of award-winning nutritional supplements makes it simple and easy to become the best version of yourself. Become a key team member at an exciting and fast-growing company in Los Angeles that just has been nominated by Forbes Magazine as one of the most innovative Consumer Brands in 2017.
Our dual route to market encompasses world renowned prestige beauty retailers including Sephora and our fast-growing Direct to Consumer Subscription Service that you can join via HumNutrition.com.
IMPORTANT Please read the job description carefully and apply only to openings that match your skill set. Cover letters go a long way and please make sure you have researched our company, products, website and taken the HUM quiz that you can access on our homepage.